Mozilla and IE and The Devil

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by _Cas_, Jun 18, 2011.

  1. _Cas_

    _Cas_ Private E-2

    Hi Guys,

    I'm having a redirect problem with Mozilla@google.com and I think I've got the problem with IE/Bing (though I don't use Bing)

    I've downloaded Google Chrome to search and there doesn't seem to be any issue there yet.

    I've read the sticky up top and I've seen several topics on the internet regarding this problem.

    On Mozilla/google.com the results are correct but randomly when I click on the results I'm redirected. I've tried every malware suggestion with no luck. The last google search link I clicked on lead me to a legit address but instead of that page, I had a little devil picture that said I'd been hacked and was a noob :( The person had a title for himself and all.

    I haven't noticed any problems other than what I posted above.

    I've been at this for two days now and while I'm no computer pro I've always searched and found a solution but I'm not getting anywhere with this problem and I'm getting really frustrated. Any help would be appreciated.
     
    _Cas_, Jun 18, 2011
    #1
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    TimW, Jun 18, 2011
    #2
  3. _Cas_

    _Cas_ Private E-2

    I followed step one and so far all my search results have brought me to the intended sites :)

    To think if I would of found this thread earlier I'd of saved myself 8 hours and too many downloads.

    I had run the first program you listed already....what seems to have worked is the stuff you had me do to my computer.

    I'll test it some more later, if it comes back I'll continue to step two.

    Definitely time for a break from the comp. Thanks so much for help :)
     
    _Cas_, Jun 18, 2011
    #3
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    If you would, please attach the log from running TDSSKiller. I want to double check it. ;)
     
    TimW, Jun 18, 2011
    #4
  5. _Cas_

    _Cas_ Private E-2

    k, hopefully this worked.
     

    Attached Files:

    _Cas_, Jun 18, 2011
    #5
  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    That log was clean. What did you run that you feel fixed the issue? It's still possible you have leftovers which need removing. When you have time, please finish the R and R and attach the logs from:
    SAS
    MBAM
    ComboFix
    C:\MGLogs.zip --- from running C:\MGTools.exe
     
    TimW, Jun 18, 2011
    #6
  7. _Cas_

    _Cas_ Private E-2

    I couldn't run RootRepeal because the system is 64 bit.

    I also didn't have any luck with MGtools...IE and Mozilla would not let me save it. The download showed as interupted or incomplete each time.
     

    Attached Files:

    _Cas_, Jun 19, 2011
    #7
  8. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Try disabling McAfee and then see if you can download it from here:

    MGtools

    If necessary, download it to a different computer and transfer it via CD or thumb drive.
     
    TimW, Jun 19, 2011
    #8
  9. _Cas_

    _Cas_ Private E-2

    I've got it downloaded but it says I need to contact the admin. to run. I've already slid the bar down to none is user settings.
     
    _Cas_, Jun 21, 2011
    #9
  10. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Did you right click it and choose Run as Admin?
     
    TimW, Jun 21, 2011
    #10
  11. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    If it still won't run, try doing this:

    Download OTL to your desktop.


    • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
    • Vista and Windows 7 users Right-click OTL and choose Run as Administrator)
    • When the window appears, underneath Output at the top change it to Minimal Output.
    • Check the boxes beside LOP Check and Purity Check.
    • Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.


    When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.

    Attach both of these logs into your next reply.
     
    TimW, Jun 21, 2011
    #11
  12. _Cas_

    _Cas_ Private E-2

    logs
     

    Attached Files:

    _Cas_, Jun 21, 2011
    #12
  13. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    I have a few questions with regards to this:
    1. Are you running this on an account that has administrator priviledges?
    2. Did you disable UAC as requested in the instructions and then reboot before running MGtools?
    3. When you ran MGtools, did you use "Right click and choose Run As Administrator" ?
     
    chaslang, Jun 21, 2011
    #13

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