mpegc.dll

Discussion in 'Malware Help (A Specialist Will Reply)' started by wmarkj, May 8, 2005.

  1. wmarkj

    wmarkj Sergeant

    My Norton SysWorks '05 1 Button Checkup scan comes up with a mpegc.dll in the TEMP folder as a problem file. One google search I learned this could be a "level 7? trojan"? Trojan Hunt with Stinger finds nothing. Was wondering if I could just delete mpegc.dll since it is in TEMP folder??
     
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Yes boot into safe mode and delete it. You may want to consider running thru our full cleaning procedures. In our experience we have found, where there is one problem there are usually more. Full cleaning procedures are below.

    - Run ALL the steps in this Sticky thread READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus Removal Make sure you check version numbers and get all updates.

    - Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.


    After doing ALL of the above you still have a problem:

    - Download HijackThis 1.99.1

    - Unzip the hijackthis.exe file to a folder you create named C:\Program Files\HJT

    - Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the downloaded ZIP file.

    - Before running HijackThis: You must close each of the following:your web browser, e-mail client, instant messenger, and programs like notepad, wordpad, MS Word etc. And any other unnecessary running programs.

    - Run HijackThis and save your log file.

    - Post your log as an ATTACHMENT to your next message. (Do NOT copy/paste the log into your post).
     
  3. wmarkj

    wmarkj Sergeant

    novice here. how do you boot into safe mode and delete the file?
     
  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Directions for booting in safe mode are in the READ ME FIRST.

    What file are you talking about deleting?
     
  5. wmarkj

    wmarkj Sergeant

    mpegc.dll in TEMP folder. found instructs and deleted it.
     
  6. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    That's good! You may want to consider finishing all steps in the READ ME FIRST. Experience has shown us that malware problems come in numbers greater than one.
     

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