MS IE keeps restarting

socomoroco · Apr 27, 2005

hellow.
i am using win xp pro sp 2 spanish, i printed and do everything "DO NOT POST UNTIL YOU HAVE READ THIS: How to: Spyware, Trojan And Virus Removal" it removed a lot of adware and trojans. But my IE is not working, when i type a new address it says... error .. IE its going to close, send information botton or dont send. this botton i always press.
I try to uninstall IE and reinstall But it keeps closing.
But when i open IE i can surf the web, while i do not type a new address, i move to page to page by using google, i can go back, refresh, etc etc.. but i canot type a new address manualy. Please Help me.

chaslang · Apr 28, 2005

- Download HijackThis 1.99.1

- Unzip the hijackthis.exe file to a folder you create named C:\Program Files\HJT

- Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the downloaded ZIP file.

- Before running HijackThis: You must close each of the following:your web browser, e-mail client, instant messenger, and programs like notepad, wordpad, MS Word etc. And any other unnecessary running programs.

- Run HijackThis and save your log file.

- Post your log as an ATTACHMENT to your next message. (Do NOT copy/paste the log into your post).

socomoroco · Apr 28, 2005

thank you chaslang for helping me.

here is the Hijack this file.

socomoroco · Apr 28, 2005

before Iexplorer closed windows show an error message... iexplorer has detect an error and must close. I click to view de info errors and shows this

AppName: iexplore.exe AppVer: 6.0.2900.2180 ModName: ntdll.dll
ModVer: 5.1.2600.2180 Offset: 00018fea

thank you for your help.

socomoroco · Apr 28, 2005

Please chaslang help...

I have allready attached the log file. HJT.

do not let me here alone, i hatred spyware.

Thank you for helping me.

socomoroco · Apr 28, 2005

after a day looking for information about my problem i finally found how to solve it.

I did the steps of this page. http://support.microsoft.com/default.aspx?kbid=318378

and as magic my problem was solve.

i did have a lot of spyware, malware or adware in my computer so i can say that some file was damage.

now i am a happy mexican, not trying to cross the us border, but instead happy to find in this page great people ready to help.

thank you for your help chaslang.

chaslang · Apr 29, 2005

I'm happy to see you go it all worked out.

From you HijackThis log, I just have a question and a comment.

Question: Do you know that this next line is for:
O4 - HKLM\..\Run: [Tango] E:\Release\..\Setup.exe

Comment: You can fix these next two lines.
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)

socomoroco · Apr 30, 2005

yes and thank you for your help chaslang..

after reading the tutorial for HJT i removed this line
O4 - HKLM\..\Run: [Tango] E:\Release\..\Setup.exe
because usually the drive letter for windows is c, and e is a partition.. so a deleted the file and fix it with HJT.

thanks again.

chaslang · May 1, 2005

You're welcome!

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MS IE keeps restarting

socomoroco Private E-2

chaslang MajorGeeks Admin - Master Malware Expert Staff Member

socomoroco Private E-2

Attached Files:

hijackthis.log

socomoroco Private E-2

socomoroco Private E-2

socomoroco Private E-2

chaslang MajorGeeks Admin - Master Malware Expert Staff Member

socomoroco Private E-2

chaslang MajorGeeks Admin - Master Malware Expert Staff Member