MSIEXEC.EXE!!!!!!!i admit defeat ...for once in my life

im 16 and have been removing malware,viruses...etc from friend and family computers for cash for over 2 yrs...and i admit defeat i need help..... the malware file i cannot seem to get rid of has to do with the file msiexec.exe i am positive this is not the windows version of the file and i was wondering if anyone has recently rid themselves of this. it immitates the true msiexec.exe and starts up at the click of any file/folders/programs. its properties contain a registered trademark symbol to the right of the name the location of this malware is C:\WINDOWS\system32\msiexec.exe i have done every scan i can even ran a list of generic malware through combofix hoping somehow one of them was linked to it i have even run a few root kit scans...nothing. and when the malware is active a window comes up to download some sort of symantec thing(i say this because the computer angered me so bad i forgot the exact message) as you can tell from my random ranting im desperate this is the only time i have ever asked for help in malware or virus removal so pllllleeeeeeaaaasssseeee help me ffs!!!!!
ps the computer this is on have windows xp media center addition and yes all of the malware common procedures have been run...though i did not think id need help so didnt save the logs

 

Welcome to MajorGeeks.com!

Please follow the instructions in the below link and attach the requested logs when you finish these instructions.

Read & RUN ME FIRST Before Asking for Support

 

tried =/

i attempted to go through the suggested cleaning protocol again because my malware affects the windows installer i could not manage to find a way to download/install all of malware bytes nor was i able to finish the entire mglogs procedure this is the point it would go to in mglogs then no further (i gave it 6hours) (log attempt)
i also have recently run an auslogics disk defrag and saved the report if it would be any help

 

heres the incomplete MGlogs.zip file

 

Hi awsomest,
Welcome to Major Geeks!

See if you can run this first: Windows Installer CleanUp Utility

Can you do online scans? Please try these, both of which require the use of Internet Explorer and allowing Active X.

Running BitDefender Online Scan


Running Panda Active Scan

I'll chaslang to take a look at your thread and see if he can help you get the tools installed.
abri

 

Hi awesomest,

Please go to start / run and type in cmd and click on okay. In the dos-like window that opens up, please type in the following:

cd C:\MGTools (then hit the enter key)
GetLogs.bat (then hit the enter key again)

See if the program runs and if not, if there are error messages you can get for us.
Thanks.
abri