msinfo32 displays a blank window and other stuff

SWario · Nov 14, 2009

I've been directed here from the Malware Forum (from this thread) about my cousin's computer. The malware issues seem resolved, but the computer still experiences a large slowdown for about 5 minutes after booting into Windows and still has msinfo32 errors. Chaslang suggested that I might have some services that are disabled which are causing other problems in Windows. Anyone have any ideas? If you need more information (such as a list of what services are installed/running), let me know, and I will do my best to respond.

SWario · Nov 16, 2009

Eek, Page 5. Anyone have any ideas? *nudges plodr and others*

SWario · Dec 13, 2009

Urk. Anyone? I'd just format and reinstall (it's a Dell, so it's got the Windows Product Key on a sticker on the bottom), but I don't have an XP Pro disc lying around for the install.

plodr · Dec 13, 2009

Dells usually come with a hidden recovery partition that restores the computer back to factory condition. What is the model and number after the model so I can check.

SWario · Dec 14, 2009

Latitude D620.

plodr · Dec 16, 2009

Go here http://support.dell.com/support/topics/global.aspx/support/dsn/en/document?docid=181316

and step 3 tells you exactly how to take your Latitude D620 back to factory condition. You might want to print out the directions.

Log in or Sign up

msinfo32 displays a blank window and other stuff

SWario Sergeant

SWario Sergeant

SWario Sergeant

plodr MajorGeek Super Extraordinaire Moderator Staff Member

SWario Sergeant

plodr MajorGeek Super Extraordinaire Moderator Staff Member