MSXOS.dll ??????

newbie94043 · Mar 24, 2007

I cannot remove this file using Spybot S&D, nor with the McAfee-provided security system included with AOL 9.0 Security Edition. After repeated scans with both systems (Spybot and AOL-McAfee), I receive the message that there is a malicious file at c:\\WINNT\system32\MXSOS.dll. Neither system can repair or delete the file.

I have a Windows PC running Windows 2000.

Searching Google for MXSOS.dll, the first hit is to PREVX. The company website for PREVX directs one to download PREVX1. I looked at the user reviews for PREVX1 on CNET and the reviews are uniformly bad. Supposedly, PREVX1 is a nightmare, and even difficult to uninstall. As a non-sophisticated user, I don't need to compound my problems.

On Google, virutally all of the other entries commenting about MSXOS.dll are in Chinese. I do not read Chinese. The computer-generated translations are primitive, however, one webpage seemed to imply that MSXOS.dll is a Trojan.

If there is a program I can purchase that will remove this, I will. However, PREVX1 doesn't seem like a good idea. Are there others to recommend?

Help!

Thanks in advance.
Newbie94043

DavidGP · Mar 24, 2007

Hi and Welcome

While malware generally hits with multiple infections its best to run the below guide, then once the logs are attached our malware experts can assit you in removing the pests!

Our standard cleaning procedures which are necessary for us to provide you support. Also there are steps included for installing, running, and posting HijackThis logs as attachments.

Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support

Make sure you check version numbers and get all updates.

Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.

After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis and attach a log:

Downloading, Installing, and Running HijackThis

Make sure you also rename HijackThis.exe as suggested in the procedures. Use analyse.exe for the new name. This is very important due to some new infections going around.

When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too:

CounterSpy

AVG Antispyware log - ONLY IF NEEDED you were not able to run CounterSpy

Bitdefender - from step 6

Panda Scan - from step 6

runkeys.txt - the log from GetRunKey.bat

newfiles.txt - the log from ShowNew.bat

HijackThis

NOTE: You can only attach 3 files in a single message so it will require that you use two messages to attach all of these logs!

Log in or Sign up

MSXOS.dll ??????

newbie94043 Private E-2

DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member