Mulitple infections

Hi

I'm helping a friend to fix her PC, where the symptoms have been as follows:

1) O/S taking an age to load
2) Intermittent Party Poker redirections
3) Outlook crashing and having to be loaded in safe mode
4) McAfee Internet Security Suite - disabled

Recent new software installed - Dropbox

Attached log files from step-by-step removal process.

Many thanks,
Eddie

 

Attached are the ComboFix and MG logs for your review

Very many thanks, Eddie

 

Just to clarify, I followed to the letter the processes listed on this site to run and remove the malware - I previously ran MBAM on 27-Feb-12 and it identified and supposedly quarantined / deleted a Rogue.sysCleaner infected file.
It also identified was the following:
Registry Data Items Infected:

 

Hi and welcome to Major Geeks, Eddie!

http://img196.imageshack.us/img196/3557/tdsskiller.gif I want you to read and follow these instructions: TDSSKiller - How to run

http://img853.imageshack.us/img853/6741/addremovexp.gif From Add/Remove Programs (via Control Panel), please uninstall the below:

• Driver Detective
• Java(TM) 6 Update 17
• Java(TM) SE Runtime Environment 6 Update 1

http://img823.imageshack.us/img823/2039/msnmsg.gif Please download Disable/Remove Windows Messenger to your desktop.

• Double-click MessengerDisable.exe to run it.
• Place checkmarks in "Uninstall Windows Messenger" and "Hide Messenger from Outlook Express"
• Click Apply
• Click Exit

http://img825.imageshack.us/img825/2648/hjt.gif Run C:\MGtools\analyse.exe by double-clicking it (Vista/7 right-click and select Run as Administrator)
Shut down your protection software now (antivirus, antispyware...etc) to avoid possible conflicts.
Choose "Do a system scan only" and select the following lines but do not click fix until you exit all explorer windows and all browser sessions including the one you are reading in right now:

O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)

After clicking Fix, exit out of Trend Micro HiJackThis - v2.0.4

__

http://img195.imageshack.us/img195/9049/javaz.gif Now install the current version of Sun Java from: jre-7u3-windows-i586.exe

http://img254.imageshack.us/img254/945/baticonxp.gif Now run C:\MGtools\GetLogs.bat by double-clicking it.
This updates all of the logs inside MGlogs.zip.
When it is finished, attach C:\MGlogs.zip to your next message. (How to attach)

Let me know how the system is running after you have completed these steps.

 

Hi,

Please find attached the updated MGLogs.zip file after following each of the steps mentioned in your post.

The system appears to be running ok, but it was intermittently displaying the issues previously so will await you feedback before toggling the system restore.

Kind regards, Eddie

 

Your latest logs are clean.

__

If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
   • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
   • "%userprofile%\Desktop\combofix" /uninstall
     • Notes: The space between the combofix" and the /uninstall, it must be there.
     • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
7. Go to add/remove programs and uninstall HijackThis if it present
8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
   related to MGtools and some other items from our cleaning procedures.
9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
   • Refer to the cleaning procedures pointed to by step 7 of the READ ME
     for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
10. After doing the above, you should work through the below link:
    • How to Protect yourself from malware!

Be safe

 

Many thanks, looks like that has finally done the trick!!

 

You're welcome