Multiple Infections :-(

You will need to install and run Hijackthis again as this was not the location mentioned in the read guide that it should be installed in?

C:\Documents and Settings\Tracey\Desktop\Cleanup Info\Hijack This\HijackThis.exe


should have been C:\Program Files\HJT , it may seem a nit picky thing but is crucial in the removal of your malware.


Downloading, Installing, and Running HijackThis

 

You have about 4 or 5 different infections that we need to remove. Let's start with your SpywareQuake problem that I can see.

Run the steps in the below and attach the requested smitfiles.txt log.

SpywareQuake & SpyFalcon Removal Procedure


Now let's move on to your Winlogonhook (aka Conhook) problem and a few others.

Start by downloading two tools we will need

- Process Explorer

- Pocket KillBox

Extract them to their own folder somewhere that you will be able to locate them later.

IMPORTANT: You should print or save the below locally, so you can refer to them while offline. You must exit all browsers before running the below steps and it would be best if you actually physically unplug your cable to the internet, reboot, and do not run anything but what I give you to do. Also it would be good to exit all processes and items in your System tray.

Do the above before continuing! Okay unplug your cable now.

Make sure you have rebooted in Normal Mode (do not open any other processes)

- Run Process Explorer

In the top section of the Process Explorer screen double click on winlogon.exe to bring up the winlogon.exe properties screen. Click on the Threads tab at the top.

Once you see this screen click on each instance of winetn32.dll once and then click the kill button. After you have killed all of the winetn32.dll under winlogon click ok. (If you do not find the dll, just continue on.)

Next double click on explorer.exe and again click once on each instance of winetn32.dll and kill it. (If you do not find the dll, just continue on.)

No look in the ProcessExplorer window for netdde.exe and if found right click on it and select Kill Process.

Now just exit Process Explorer.

Run HijackThis and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

O2 - BHO: (no name) - {062492AF-392E-479D-BF52-A7A4BCA00307} - C:\WINDOWS\g7959609.dll
O2 - BHO: (no name) - {5f4c3d09-b3b9-4f88-aa82-31332fee1c08} - C:\WINDOWS\system32\hp100.tmp
O4 - HKCU\..\Run: [Pxvxnngi] C:\WINDOWS\system32\SEMBLY~1\netdde.exe
O4 - HKCU\..\Run: [Microsoft Works Update Detection] ???\WkDetect.exe
O20 - AppInit_DLLs: C:\WINDOWS\system32\msconfig.dll
O20 - Winlogon Notify: winetn32 - C:\WINDOWS\SYSTEM32\winetn32.dll


Copy the bold text below to notepad. Save it as fixme.reg to your desktop.
Be sure the "Save as" type is set to "all files"
Once you have saved it double click it and allow it to merge with the registry.

Now click Start, Run, and enter cmd and click OK! This will open a command prompt window. In the command prompt window enter the below commands each followed by the Enter key.
cd c:\windows\temp

Now make sure the prompt (what you see at the beginning of each line in the command prompt window) shows that you are in the C:\windows\tempfolder. Then continue.

del win*.*
exit

Now run Pocket Killbox:
Choose Tools > Delete Temp Files and click OK.

Run Killbox.exe. Paste the below filenames into KILL BOX one at a time. Check mark the box that says "Delete on Reboot" and checkmark the box "Unregister DLL" (If available) Click the RED X and it will ask you to confirm the file for deletion…say YES and when the next box opens prompting you to reboot now...click NO...and proceed with the next file. Once you get to the last one click YES and it will reboot. Note some of the files listed below may not exist but we need to check for them anyway.
C:\Documents and Settings\Tracey\Favorites\Antivirus Test Online.url
C:\Documents and Settings\Tracey\Local Settings\Temporary Internet Files\Content.IE5\01EXGZOV\srvoys[1].exe
C:\Documents and Settings\Tracey\Local Settings\Temporary Internet Files\Content.IE5\YHIVK3MH\bgates[1].exe
C:\WINDOWS\system32\SEMBLY~1\netdde.exe
C:\WINDOWS\g7959609.dll
C:\WINDOWS\system32\msconfig.dll
C:\WINDOWS\SYSTEM32\winetn32.dll



If Killbox does not reboot or you get a Pending Operations type error message just reboot your PC yourself.

Now attach a new HJT log and tell me how the steps went.
Make sure you tell me how things are working now!

You will have to use another message to contibue with the below because only 3 attachments can be added to a single message.

Now run the below procedure and attach the runkeys.txt log.

• Using GetRunKey

Also run the below procedure and attach the newfiles.txt log.

• Using ShowNew

 

You need to be very careful when you are following directions. The above two files are what the SpywareQuake does request that you delete. However for at least one of them, you did not delete the correct file. You deleted cfgmgr32.dll which is a required system file and it is the reason you have one of the error messages that you posted a snapshot of. You will need to replace this file. You can first look in C:\WINDOWS\SYSTEM32\DLLCACHE for a copy of cfgmgr32.dll and then make a copy of it in your system32 folder.

Are you sure you actually found and deleted dcomcfg.exe or did you delete dcomcnfg.exe which is a required file for Windows. Look in c:\windows\system32 for dcomcnfg.exe and tell me if you can find it. If not, you deleted the wrong file. You can also copy this file from the DLLCACHE folder back into the system32 folder.

Let me know if you get the above two files restored okay. And also it should help with your error messages.

Please stop running scans that I did not request. You are only wasting your time looking at things that are not problems. The file in the !Killbox folder is just a backup from what we fixed using PocketKillbox. The other file is in the HijackThis backup folder. These are like Quarantine folders that antivirus and antispyware programs use so you can restore from if removing a file causes you problems.

Now that we are close to being finished you can delete the !Killbox folder and you can remove the files in the HijackThis backup folder too.

It was supposed to fix exactly what the procedure said, SpywareQuake and SpyFalcon. And that is what it did!

 

You still have a few problems remaining.

Run HijackThis and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
O20 - AppInit_DLLs: msconfig.dll
O20 - Winlogon Notify: winetn32 - winetn32.dll (file missing)

IGNORE the error message from HijackThis about the AppInit_DLLs line. Just click OK. Then exit HijackThis and immediately reboot into safe mode.

In safe mode run Windows Explorer and look for the below file names (EXACT MATCHES ONLY) and delete them. Keep track of what you find and do not find and tell me later. Also tell me whether you could or could not delete the files.
C:\WINDOWS\g6639578.dll
C:\WINDOWS\SYSTEM32\msconfig.dll
C:\WINDOWS\SYSTEM32\winetn32.dll
C:\WINDOWS\SYSTEM32\rqrsttr.dll

Now reboot in normal mode and get a new ShowNew log (newfiles.txt) and a new HJT log and attach them. Tell me the results of the above.

 

Do a Windows Search for another copy of the file. But search for cfgmgr32.* not cfgmgr32.dll

Tell me what you find. I guessing you may find cfgmgr32.dl_ in a folder named i386. This would be a compressed for of the cfgmgr32.dll file.

If you do not find one on your hard disk, you can get one from the i386 folder of your WinXP CD or you can download one from: http://www.dll-files.com/dllindex/dll-files.shtml?cfgmgr32

How is everything working now?

 

Good job!

If you are not having any other malware problems, it is time to go back to step 1 of the READ & RUN ME to Disable System Restore which will flush your Restore Points. Then reboot and enable System Restore to create a new clean Restore Point.

After that, you should work thru the below link:

How to Protect yourself from malware!

 

You're welcome. Surf safely!