Multiple Malware

Discussion in 'Malware Help (A Specialist Will Reply)' started by draftbart, Aug 7, 2008.

  1. draftbart

    draftbart Private E-2

    Hello

    I found the following processes running:
    - afinder.
    - tdxdowkc
    - nobicyt
    - sobicyt
    Some of the probems with computer are:
    -network connections are disabled - can't get onto internet, can't access the local network
    - tried doing malware removal sticky
    - couldn't delete older version of java - RPC service not available
    - can't download scanners from internet so copied them onto cd with other comp. The cd drive could not see files on the cd.

    Any suggestions?
     
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I would try using a thumb/jump drive and first try to run ComboFix.

    Can you see the files on the cd using windows explorer?
     
  3. draftbart

    draftbart Private E-2

    Can't see any files on the CD using explorer.

    My next step was going to be to get my hands on a thumb/jump drive and try that.
     
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You need to try to stop those processes from running....either with task manager or by manually finding them in the C:\Windows\system32 folder.
     
  5. draftbart

    draftbart Private E-2

    OK - stopped the processes.
    Using a flash drive I can get the files to the comp - almost
    Windows explorer sees the files on the drive, but you can't move them from the flash drive to the desktop or any other hard drive. You can double click on them andthey will run. SAS starts but then does not install. A message comes up and says Windows Installer service is not running. Went to Management and tried to start the service but it is not permitted to start.

    So what now?
     
  6. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    See if you can open a command prompt window by clicking Start, Run, and enter cmd and click OK. If the window opens type each of the below commands in. Follow each by the enter key.

    sc stop afinder
    sc stop tdxdowkc
    sc stop macidwe
    sc stop nobicyt
    sc stop perfmons
    sc stop routing
    sc stop sobicyt
    sc stop wserving
    sc delete afinder
    sc delete tdxdowkc
    sc delete macidwe
    sc delete nobicyt
    sc delete perfmons
    sc delete routing
    sc delete sobicyt
    sc delete wserving

    If the above works, see if you can get any of the other tools to run now.
     
    Last edited: Aug 9, 2008
  7. draftbart

    draftbart Private E-2

    Did that. Not all those processes were on the comp.
    What I found wasthat svchost.exe was missing from the system32 folder.
    Copied it from another comp using flash drive. Since copy/paste and drag/drop weren't working, copied it by using copy command from CMD window.
    Other processes were now able to start.
    Now goingthrough the Malware Removal FAQ
     
  8. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Yes I assumed that they all may not be but they all are related and often arrive together. Thus I was just covering all the bases.
     
  9. draftbart

    draftbart Private E-2

    Ran through the Malware Removal FAQ
    Attaching the logs
    DVD drive still does not show what is on the disc although Device Manager says it is working properly
    Tried removing and reinstalling driver didn't help
     

    Attached Files:

  10. draftbart

    draftbart Private E-2

    One more log
     

    Attached Files:

  11. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Glad you got that figured out and working.....now let's see what is left.

    Please disable all anti-virus and anti-spyware programs while we do the following:

    * Click on Start, then Run ... type services.msc into the box that opens up, and press 'OK'.
    * On the page that opens, scroll down to Workstation NetLogon Service
    * then right click the entry, select Properties and press Stop Service.
    * When it shows that it is stopped, next please set the Start-up Type to 'Disabled'.
    * Click OK until you get back to Windows.

    * Next, run C:\MGtools\analyse.exe, but instead of scanning, click on the None of the above, just start the program button at the bottom of the choices.
    * At the lower right, click on the Config button
    * Then click the Misc tools button
    * Select Delete an NT Service
    * Copy/paste Workstation NetLogon Service into the box that opens, and press OK
    * If you receive any error messages just ignore them and continue.
    * Now exit HJT but do not reboot when it tells you it needs to. We will do that further down after running HJT again to fix some other items.

    Run C:\MGtools\analyse.exe by double clicking on it(Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
    After clicking Fix, exit HJT.

    Now download The Avenger by Swandog469, and save it to your Desktop.
    * Extract avenger.exe from the Zip file and save it to your desktop
    * Run avenger.exe by double-clicking on it.
    * Do not change any check box options!!
    * Copy everything in the Quote box below, and paste it into the Input script here: part of the window:

    * Now click the Execute button.
    * Click Yes to the prompt to confirm you want to execute.
    * Click Yes to the Reboot now? question that will appear when Avenger finishes running.
    * Your PC should reboot, if not, reboot it yourself.
    * A log file from Avenger will be produced at C:\avenger.txt and it will popup for you to view when you login after reboot.

    Please download ATF Cleaner by Atribune. This program does not require an installation. The executable actually runs the program.

    NOTE: This program is for Windows XP and Windows 2000 only. ATF Cleaner will remove all files from the items that are checked so if you have some cookies you'd like to save. Please move them to a different directory first.

    * Double-click ATF-Cleaner.exe to run the program.
    * Under Main choose: Select All
    * Click the Empty Selected button.

    If you use Firefox browser

    * Click Firefox at the top and choose: Select All
    * Click the Empty Selected button.
    o NOTE: If you would like to keep your saved passwords, please click No at the prompt.

    If you use Opera browser

    * Click Opera at the top and choose: Select All
    * Click the Empty Selected button.
    o NOTE: If you would like to keep your saved passwords, please click No at the prompt.

    Click Exit on the Main ATF Cleaner menu to close the program.

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this and also attach the log from Avenger.

    Be sure to tell us how things are running.
     
  12. draftbart

    draftbart Private E-2

    Did as instructed.
    The only difference, Avenger showed that some of the folders you listed were files and were not deleted. So I ran it again changing the script to call the folders files. They were deleted after that. Only have the log file from the 2nd run.
    Everything seems to be working as before except the dvd drive will not see anthing on an inserted disc. Otherwise the dvd drive seems to be running properly. Must be a missing or corrupted file. Any ideas?

    Log files attached.
     

    Attached Files:

  13. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    My bad....

    Please use windows explorer to find this file:
    2004-11-24 14:48 389,120 --sh--r C:\WINDOWS\system32\??chost.exe

    Be very careful as it may appear as svchost ---> which is a legit file. You must look at the date and the size of the file which should be around 380 kb. Delete it.

    Now Copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.
    Now * Run avenger.exe by double-clicking on it.
    * Do not change any check box options!!
    * Copy everything in the Quote box below, and paste it into the Input script here: part of the window:
    * Now click the Execute button.
    * Click Yes to the prompt to confirm you want to execute.
    * Click Yes to the Reboot now? question that will appear when Avenger finishes running.
    * Your PC should reboot, if not, reboot it yourself.
    * A log file from Avenger will be produced at C:\avenger.txt and it will popup for you to view when you login after reboot.


    Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this and also attach the log from Avenger.
     
    Last edited: Aug 12, 2008

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