Multiple Trojan Trouble

Welcome to Major Geeks!

We are going to try the beta version of ComboFix which is named KittyFix.exe

Download KittyFix from http://download.bleepingcomputer.com/sUBs/Beta/KittyFix.exe
and save it to your Desktop but do not run it.

Note: This is a beta version of combofix and might be unstable but tests done so far
have proved it works well

Note: It is important that it is saved directly to your desktop and run


from the desktop and not any other folder on your computer.

• Now Exit/Close/Disable all anti virus and anti malware programs so they do not interfere with the running of
  ComboFix.
• Close any open browsers and any other programs you might have running.
• Open Notepad and copy/paste the text in the below quote box into it:

• Save the above as CFscript.txt and make sure you save it to the same location (should be on your
  Desktop) as KittyFix.exe
• At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
• You should have both the KittyFix.exe and CFScript.txt icons on your Desktop.
• Now use your mouse to drag CFscript.txt on top of KittyFix.exe
• Follow the prompts.
• When it finishes, a log will be produced named c:\combofix.txt
• I will ask for this log below

Note:
Do not mouseclick combofix's window while it is running. That may cause
it to stall.


Also delete all files and subfolders in the below folders except ones from the current date (Windows will not let you delete the files from the current day).
C:\WINDOWS\temp
C:\Documents and Settings\Adrian1\Local Settings\temp

Now run Ccleaner. Only use the Run Cleaner button. Do not run anything else on any other forms.

Now download the current version of MGtools and save it to your root folder. Overwrite your previous MGtools.exe
file with this one.

Run MGtools.exe ( Note: If using Vista make sure UAC is still
disabled. Also don't double click on it, use right click and select Run As Administrator )


Now attach the below log:

• C:\ComboFix.txt
• C:\MGlogs.zip

Make sure you tell me how things are working now!

 

You're welcome. Your logs are clean.



If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
   • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
   • "%userprofile%\Desktop\kittyfix" /uninstall
     • Notes: The space between the kittyfix" and the /uninstall, it must be there.
     • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
4. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
5. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
6. Go to add/remove programs and uninstall HijackThis.
7. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
8. If you are running Vista, Windows XP or Windows ME, do the below:
   • Refer to the cleaning procedures pointed to by step 6 of the READ ME for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
9. After doing the above, you should work thru the below link:
   • How to Protect yourself from malware!

 

You're welcome.

Make sure that they have not been changed to try and use a proxy server when you may not be using one. In IE, click Tools, Internet Options, Connections, LAN Settings. Not sure how to do this with Chrome since I don't use because I did not like it.

 

You're welcome. Happy Holidays and surf safely!