Music and videos choppy! Internet slow!

poppasmurf · Jan 22, 2009

Hey, my computer has been having issues playing music and videos. Everything gets choppy and this makes things unwatchable/listenable. All my other programs are slow to respond and generally bogged down as well. The strange thing is that I did a total reinstall of Windows XP a month ago, and it worked fine for a couple of weeks before things went bad. This problem has been plaguing me off and on for over 3 years. I've used P2Ps for downloading music in the past, so I might have gotten something there. After my last install, I don't believe I've even installed my P2P software and things still got bogged down.

I ran through all the steps and programs recommended and things are still slow. Attached are my log files. Thanks in advance for whoever helps me solve this problem.

poppasmurf · Jan 22, 2009

Here is the last log file. Thanks!

TimW · Jan 23, 2009

You are running a very old version of MGTools....please download the latest version:
MGtools.exe

So far I am not seeing any malware on your system. But let me see the logs from running the new MGTools.

poppasmurf · Jan 23, 2009

Tim,

I ran MGtools from the link you provided and attached is the new log file. If I'm not infected with anything what else could be causing my problems?

TimW · Jan 23, 2009

This is the only thing I see that could be your problem:
Code:
Total Physical Memory    512.00 MB    
Available Physical Memory    212.50 MB
Increasing your memory may allow things to download and run faster.

Otherwise, your logs are clean .....If you are not having any other malware issues, then:

We recommed you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real time protection, but are effective as backup scanners. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.

If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)

Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required

"%userprofile%\Desktop\combofix" /u

Notes: The space between the combofix" and the /u, it must be there.

This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.

Delete the C:\combofix folder from combofix (if it exists)

Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.

If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.

Go to add/remove programs and uninstall HijackThis.

You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip

If you are running Vista, Windows XP or Windows ME, do the below:

Refer to the cleaning steps in the READ ME for your Window version and see the steps to Disable System Restore which will flush your Restore Points.

Then reboot and Enable System Restore to create a new clean Restore Point.

After doing the above, you should work thru the below link:

How to Protect yourself from malware!

Click to expand...

poppasmurf · Jan 23, 2009

So basically you're telling me I'm not infected (as far as you can tell), but my computer is bogging down because it isn't powerful enough to handle everything I'm trying to do? Even if I'm not trying to do very much right now? Any clue what is hogging all my memory?

Thanks for your help Tim. Like I said, I've had this problem off and on for a while, so if it only an issue of not enough memory I'll just have to upgrade...I'm due for a new CPU anyway.

I'll follow the rest of your directions, clean up a little. Thank you for your time.

TimW · Jan 23, 2009

Post in software or hardware....better yet go to www.crucial.com and do a scan of your system and see how much ram you can upgrade the motherboard to......its a lot cheaper than a new system.

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Music and videos choppy! Internet slow!

poppasmurf Private E-2

Attached Files:

combofix log.txt

mbam-log-2009-01-22 (14-55-46).txt

SUPERAntiSpyware Scan Log - 01-22-2009 - 09-57-42.log

poppasmurf Private E-2

Attached Files:

MGlogs.zip

TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

poppasmurf Private E-2

Attached Files:

MGlogs.zip

TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

poppasmurf Private E-2

TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member