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My computer is constantly sending and receiving massive amounts of packets

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by boodreau, May 7, 2005.

  1. boodreau

    boodreau Private E-2

    I have a Dell Dimension 3000 and Sprint DSL. I had trouble connecting to the internet and the Sprint tech fixed that but said that I probably have a virus because my computer is sending massive amounts of packets. When I click on the two little computer screens in the bottom right ccorner it shows that it has sent 3.7 million and received 5.2 million packets since yesterday(about 20 hours). I spoke to Dell support and they told me that it was not a problem. Can someone tell me if this is a problem?

    PS. prior to this I had trouble with slow launching of programs and I reconfigured my computer back to day one. This took care of my "slow" problem.
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Depends on what you were doing during the 20 hours. Are you sure you are counting packets or was it bytes? If you are worried about possible malware problems, you should run thru our full cleanup procedures as given below.

    - Run ALL the steps in this Sticky thread READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus RemovalMake sure you check version numbers and get all updates.

    - Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.

    Now reboot into normal mode.

    After doing ALL of the above you still have a problem:

    - Download HijackThis 1.99.1

    - Unzip the hijackthis.exe file to a folder you create named C:\Program Files\HJT

    - Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the downloaded ZIP file.

    - Before running HijackThis: You must close each of the following:your web browser, e-mail client, instant messenger, and programs like notepad, wordpad, MS Word etc. And any other unnecessary running programs.

    - Run HijackThis and save your log file.

    - Post your log as an ATTACHMENT to your next message. (Do NOT copy/paste the log into your post).

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