Of cource this happens occasionally but lately it won't shut down without turning it off illegally. I'm getting a message I've never seen before MMTASK caused a general protection fault in module MMSYSYEM.DLL at 0004:00000502. My computer is running good no virus shows up when I scan AVG. When I ran ADAware SE this morning I had one critical object cookie email@example.com... The only other thing on my computer that I don't understand is an icon on the desktop that I don't know how it got there or what it is it shows two computers and fgffmjjhnhfd. When I click on it there is a globe and says Entire Network. There is no way to delete it and it doen't show up in downloaded programs. What could it be? Thanks for your help.