My first Logs - Malware

Discussion in 'Malware Help (A Specialist Will Reply)' started by sonnyday, Jun 23, 2014.

  1. sonnyday

    sonnyday Private E-2

    Hoping you find me...I need help with Malware!!!

    WIN 8.1 , 2013 Microsoft Corp
    Intel (R) Celeron (R); CPU G1620@2.70 GHz
    4.00GB (3.87GB usable
    64 bit OS, x64 based processor

    My Logs from the READ & RUN initial malware removal activity are attached. Please advise me what to do to clean up my computer.

    All started with a bad download of Open Office. Malwarebytes detected PUPS. Then Hitman detected about 20 problems from 2 malware, then they seemed to increase. I ran MB about 3X, but my free trial was up, yet it seemed to run anyway. The PUPS kept showing up.

    I ran a program to get rid of conduit.search and mysearchdial after researching online how to do that. Then I found you and remembered you from several years ago.

    So I did the READ & RUN malware removal steps and have attached my logs. Below are the listings from Hitman.

    mywebsearch
    askbar
    search.ask.com
    ad.360yield.com
    ads.yahoo.com
    adtechus.com
    casalemedia.com
    collective-media.com
    doubleclick.net
    questionmarket.com
    ru4.com
    serving-sys.com
    smartadserver.com
    specificclick.net
    slatcounter.com
    ww251.smartadserver.com
    zedo.com
    bs.servingsys.com
    mediaplex.com
    revsci.net

    From mb:
    PUP.optional.conduit.A

    Removed:
    searchscopes from IE
    Install Core
    searchconduit.com
    start.mysearchdial.com

    TDSKiller had no errors.

    I'd be so grateful for your assistance,
    Sonnyday
     

    Attached Files:

  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Re run Hitman and have it fix all that it finds.

    http://imageshack.us/a/img841/7292/thisisujrt.gif Please download Junkware Removal Tool to your desktop.
    • Shut down your protection software now to avoid potential conflicts.
    • Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
    • The tool will open and start scanning your system.
    • Please be patient as this can take a while to complete depending on your system's specifications.
    • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
    • Attach JRT.txt to your next message.

    Now explain how things are running.
     
  3. sonnyday

    sonnyday Private E-2

    Kestrel13,

    Ok, am excited to hear from you.

    I ran Hitman again & removed the threats.
    I ran the Junkware Removal Tool with the protection off. The log is attached.

    I'll see how it runs....and report in ...is that all there is to this?

    mgm1212 :-o
     

    Attached Files:

  4. sonnyday

    sonnyday Private E-2

    I ran a Malwarebytes and found a bunch of PUP's.

    I attached the file here.

    Sonnyday
    ( meant to say this username on the above thread)
     

    Attached Files:

  5. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    OK, and how are things running please? :)
     
  6. sonnyday

    sonnyday Private E-2

    Kestrel,

    HitmanPro keeps finding a ton of malware. I ran that again and have attached the log.

    Malwarebytes still has one PUP: conduit (at least one listing is gone).

    Bad news: Warning box came up:

    Google Chrome:
    Your preferences file is corrupt or invalid. Google Chrome is unable to recover your settings.

    Help...things seem to be going downhill instead of up. ATTACHED LOGS (2).

    Sonnyday :(
     

    Attached Files:

  7. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Uninstall Google Chrome with Revo Uninstaller.

    • Rescan with MalwareBytes and attach log.
    • Rescan with Hitman and attach the new log.
    • Now reinstall Google Chrome. Rescan with Hitman again and attach that log too.
     

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