My First Report

Please follow these instructions and ATTACH your requested logs.

READ & RUN ME FIRST. Malware Removal Guide

 

Attach the rest of what Tim requested please.

 

I still need the following logs:
MBAM
Hitman
C:\MGLogs.zip

In the mean time:

Double-click RogueKiller.exe to run. (Vista/7 right-click and select Run as Administrator)
When it opens, press the Scan button
Now click the Registry tab and locate these detections:

• 
  [SERVICE][ROGUE ST] HKLM\[...]\CCSet\[...]\Services : 10088 (C:\Documents and Settings\Owner\Local Settings\Temp\10088.sys [x]) -> FOUND
  [SERVICE][ROGUE ST] HKLM\[...]\CCSet\[...]\Services : 5727 (C:\Documents and Settings\Owner\Local Settings\Temp\5727.sys [x]) -> FOUND
  [SERVICE][ROGUE ST] HKLM\[...]\CS001\[...]\Services : 10088 (C:\Documents and Settings\Owner\Local Settings\Temp\10088.sys [x]) -> FOUND
  [SERVICE][ROGUE ST] HKLM\[...]\CS001\[...]\Services : 5727 (C:\Documents and Settings\Owner\Local Settings\Temp\5727.sys [x]) -> FOUND
  [SERVICE][ROGUE ST] HKLM\[...]\CS003\[...]\Services : 10088 (C:\Documents and Settings\Owner\Local Settings\Temp\10088.sys [x]) -> FOUND
  [SERVICE][ROGUE ST] HKLM\[...]\CS003\[...]\Services : 5727 (C:\Documents and Settings\Owner\Local Settings\Temp\5727.sys [x]) -> FOUND

Place a checkmark each of these items, leave the others unchecked.
Now press the Delete button.

Now click the Files/folders tab and locate these detections:

• 
  [ZeroAccess][File] @ : C:\RECYCLER\S-1-5-18\$d058e1ac1ebe5ed3570dcda2fc6fc2a5\@ [-] --> FOUND
  [ZeroAccess][File] @ : C:\RECYCLER\S-1-5-21-839522115-492894223-2147200963-1003\$d058e1ac1ebe5ed3570dcda2fc6fc2a5\@ [-] --> FOUND
  [ZeroAccess][Folder] U : C:\RECYCLER\S-1-5-18\$d058e1ac1ebe5ed3570dcda2fc6fc2a5\U [-] --> FOUND
  [ZeroAccess][Folder] U : C:\RECYCLER\S-1-5-21-839522115-492894223-2147200963-1003\$d058e1ac1ebe5ed3570dcda2fc6fc2a5\U [-] --> FOUND
  [ZeroAccess][Folder] L : C:\RECYCLER\S-1-5-18\$d058e1ac1ebe5ed3570dcda2fc6fc2a5\L [-] --> FOUND
  [ZeroAccess][Folder] L : C:\RECYCLER\S-1-5-21-839522115-492894223-2147200963-1003\$d058e1ac1ebe5ed3570dcda2fc6fc2a5\L [-] --> FOUND

Place a checkmark each of these items, leave the others unchecked.
Now press the Delete button.
When it is finished, there will be a log on your desktop called: RKreport[2].txt
Attach RKreport[2].txt to your next message. (How to attach)

Now reboot and rescan with RogueKiller and get me the above logs.

 

First, uninstall these:
Delta Chrome Toolbar
Delta toolbar

Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

NOTE: HJT may popup an error about the AppInit_DLLs line. Ignore it and click OK to continue.

After clicking Fix, exit HJT.

Now use windows explorer to find ( if they still exist ) and delete these:
C:\Documents and Settings\Owner\Application Data\BabSolution
C:\Documents and Settings\Owner\Application Data\Delta
C:\Documents and Settings\All Users\Application Data\Babylon
C:\Documents and Settings\All Users\Application Data\BrowserDefender

Reboot and rescan with Hitman ( which should be on your desktop ) as well as RogueKiller and attach those new logs.

Then run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista or Win7, don't double click, use right click and select Run As Administrator).

Attach the new C:\MGLogs.zip

 

Uninstall the below programs. If you do not find them or they do not uninstall, just keep going.
BrowserDefender
Java(TM) 6 Update 20
Snap.Do
Super Lyrics

Now install the current version of Sun Java from: Sun Java Runtime Environment Make sure that when you see the form asking about installing Ask Toolbar that you uncheck this.

Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista or Win 7, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://feed.snapdo.com/?publisher=T...ype=ds&q={searchTerms}&installDate=05/09/2013
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://feed.snapdo.com/?publisher=T...ype=ds&q={searchTerms}&installDate=05/09/2013
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = http://feed.snapdo.com/?publisher=T...ype=ds&q={searchTerms}&installDate=05/09/2013
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://feed.snapdo.com/?publisher=T...ype=ds&q={searchTerms}&installDate=05/09/2013
O2 - BHO: Snap.DoEngine - {31ad400d-1b06-4e33-a59a-90c2c140cba0} - mscoree.dll (file missing)
O2 - BHO: Super Lyrics - {878e8198-5bc1-4b43-be57-8e6617a16a08} - C:\Program Files\Super_Lyrics\132.dll
O4 - HKLM\..\RunOnce: [AvgUninstallURL] cmd.exe /c start http://www.avg.com/ww.special-unins...QBWAEkAUAAxADIAKwAxAA"&"prod=90"&"ver=9.0.894
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

After clicking Fix, exit HJT.

Now run this Disable/Remove Windows Messenger to remove Windows Messenger. Do not confuse Windows Messenger with MSN Messenger because they are not the same. Windows Messenger is a frequent cause of popups.

Please download OTM by Old Timer and save it to your Desktop.

• Run OTM.exe by double clicking on it (Note: if using Vista, Win7 or Win8, don't double click, use right click and select Run As Administrator).
• Copy the lines from the below codebox to the clipboard by highlighting ALL of them and pressing CTRL + C
  (or, after highlighting, right-click and choose Copy): Do not include the word Code: which is just a title line of
  the code box

Code:

:Processes
explorer.exe

:Files
C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Chrome\User Data\Default\bProtector Web Data
C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Chrome\User Data\Default\bProtectorPreferences
C:\Program Files\Super_Lyrics
C:\Documents and Settings\Owner\Local Settings\Application Data\Smartbar
C:\Documents and Settings\Owner\Desktop\Search.lnk
C:\Documents and Settings\Owner\Start Menu\Programs\Search.lnk
C:\Documents and Settings\All Users\Application Data\BrowserDefender
C:\WINDOWS\Tasks\Super Lyrics Update.job
C:\WINDOWS\Temp\*.*
C:\Documents and Settings\Owner\Local Settings\Temp\*.*

:Reg
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"MSMSGS"=-
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentVersion\RunOnce]
"AvgUninstallURL"=-
[HKEY_USERS\S-1-5-21-839522115-492894223-2147200963-1003\Software\Microsoft\Windows\CurrentVersion\run]
"MSMSGS"=-
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AppID\{C26644C4-2A12-4CA6-8F2E-0EDE6CF018F3}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Prod.cap]
[-HKEY_LOCAL_MACHINE\SOFTWARE\DataMngr]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{15D2D75C-9CB2-4efd-BAD7-B9B4CB4BC693}]
[-HKEY_USERS\S-1-5-21-839522115-492894223-2147200963-1003\Software\DataMngr]
[-HKEY_USERS\S-1-5-21-839522115-492894223-2147200963-1003\Software\DataMngr_Toolbar]
[-HKEY_USERS\S-1-5-21-839522115-492894223-2147200963-1003\Software\Microsoft\Internet Explorer\Main\bProtector Start Page]
[-HKEY_USERS\S-1-5-21-839522115-492894223-2147200963-1003\Software\Microsoft\Internet Explorer\SearchScopes\bProtectorDefaultScope]
[-HKEY_USERS\S-1-5-21-839522115-492894223-2147200963-1003\Software\Microsoft\Windows\CurrentVersion\Ext\bProtectSettings]
[-HKEY_USERS\S-1-5-21-839522115-492894223-2147200963-1003\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{82E1477C-B154-48D3-9891-33D83C26BCD3}]
[-HKEY_USERS\S-1-5-21-839522115-492894223-2147200963-1003\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{C1AF5FA5-852C-4C90-812E-A7F75E011D87}]
[-HKEY_USERS\S-1-5-21-839522115-492894223-2147200963-1003\Software\Smartbar]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{31ad400d-1b06-4e33-a59a-90c2c140cba0}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{878e8198-5bc1-4b43-be57-8e6617a16a08}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{B7B50887-234F-43DB-9982-CB75A1B0E572}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{c512fdbe-1704-4037-940f-aaddbd8ebab2}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{15D2D75C-9CB2-4efd-BAD7-B9B4CB4BC693}]
[HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes]
"DefaultScope"="{0633EE93-D776-472f-A0FF-E1416B8B2E3A}"
[-HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{006ee092-9658-4fd6-bd8e-a21a348e59f5}]
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes]
"DefaultScope"="{0633EE93-D776-472f-A0FF-E1416B8B2E3A}"
"bProtectorDefaultScope"=-
[-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{006ee092-9658-4fd6-bd8e-a21a348e59f5}]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\AboutURLs]
"bProtectTabs"=-
:Commands
[purity]
[EmptyTemp]
[start explorer]
[Reboot]

• Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar
  ) and choose Paste.
• Now click the large http://forums.majorgeeks.com/chaslang/images/MoveIt!.png button.
• If OTM asks to reboot your computer, allow it to do so. The report should appear in Notepad after the reboot.
• Close OTM.

Now navigate to the C:\_OTM\MovedFiles folder ( assuming your Windows drive is C). This is where your log will be
saved in the form of Date and Time mmddyyyy_hhmmss.log. Just look for the most recent .log file. Attach
this log file to your next message.

Now please download Junkware Removal Tool to your desktop.

• Shut down your protection software now to avoid potential conflicts.
• Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
• The tool will open and start scanning your system.
• Note: That JRT may reset your home page to a google default so you will need to restore your home page setting if this happens.
• Please be patient as this can take a while to complete depending on your system's specifications.
• On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
• Attach JRT.txt to your next message.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, Win7 or Win8, don't double click, use right click and select Run As Administrator).

Then attach the below logs:

• the C:\_OTM\MovedFiles log
• the JRT.TXTlog
• C:\MGlogs.zip

Make sure you tell me how things are working now!

 

Okay then download and run Hitman Pro fom our link now. Attach a new log so we can make sure everything has been fixed.

 

You're welcome. Looks good now.


If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
3. Renable your Disk Emulation software with Defogger if you had disabled it in step 4 of the READ & RUN ME.
4. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
5. If running Vista, Win 7 or Win 8, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
6. Now goto the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
8. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
9. If you are running Win 8, Win 7, Vista, Windows XP or Windows ME, do the below to flush restore points:
   • Refer to the instructions for your WIndows version in this link: Disable And Enable System Restore​
   • What we want you to do is to first disable System Restore to flush restore points some of which could be infected.
   • Then we want you to Enable System Restore to create a new clean Restore Point.
10. After doing the above, you should work thru the below link:
    • How to Protect yourself from malware!

 

You're welcome. Surf safely!