My HiJack This log. (Or, the ill-effects of Grokster.)

BJ,

The first step is always to use the basic cleanup procedures since they do remove many components more completely than just using HJT.

So Honchie, first look in Add/Remove programs for any components of malware that have uninstalls and uninstall them. Then run the steps in: READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus Removal

After that, if you have a problem, post the HJT log as BJ indicated.

 

I know you did! Sometime it is so easy to miss the obvious. Like how many times have you seen someone working on an HJT log for awhile only to realize the HJT version is old?

 

Please follow directions:

- You did not install HJT properly.
- You did not exit all browsers
- You did not post your log as an attachment

Uninstall the following:
- Kazaa (if you have it)
- P2P Networking <<--- related Kazaa which is malware in my book
- Warez P2P Client <<--- spyware and adware
- Ares <--- adware
- BroadcastPC or BPT (if you find it)

You did not run ALL the steps in READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus Removal

Please run them and then proceed to the below instructions.


Make sure you have HijackThis 1.99.1 and follow the guidelines on where to install it and how to post a log as an attachment. This is all covered in the sticky thread NO HIJACK THIS LOG FILES BEFORE READING THIS: HJT Tutorial & LOG File Posting

Now post a HijackThis log as an attachment to your message (Do not post the log inline). All running programs should be closed, including your web browser, e-mail. Close before running Hijack This!

To repeat: Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the downloaded ZIP file. Place it in its own folder, for example C:\Program Files\HJT

Do you know what the below process is and why is it running 10 times?
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZSTC05.EXE

Is this an HP printer process?