Normally, the desktop appears after logon but it isn't, it's blank. I can still access all files via Task Manager but can someone helps with the restoration to normal?? My laptop runs on Windows XP & I got the system recovery CD + software CDs. If I need to use one of these CDs, please give me the detailed instructions on how & which files to run. Thanks for any help given. Someone asked me to go to task manager, on the 'Applications' tab, click 'new task' option and type in explorer.exe. No luck with error message of no access.