My Malware Story

Discussion in 'Malware Help (A Specialist Will Reply)' started by davephi11ips, Apr 25, 2007.

  1. davephi11ips

    davephi11ips Private E-2

    First let me say A HUGE THANKS for this forum and in particular to CHASLANG for the invaluable help.
    -------------------------------------------------------------------

    I downloaded and ran a file I shouldn't and I have had a quick but painful lesson in computer security. I figured that scanning the file first with NAV would be adequate... WRONG.

    Anyways my computer started opening up new IE windows to bad sites and opening up additional firefox windows to advertise for antivirus products. Norton started giving warnings about Infostealer but scans came back negative.

    I followed steps 1 to 6b. I could not use safe mode because something kept shutting off explorer.exe, even when I manually started it in task manager.

    Of note, after running bitdefender it told me that I had Trojan.Vundo.AP infecting my system32/awtqq.dll file.
    At this point I deviated from the process and ran vundofix which identified and removed ssqqnli.dll, awtqq.dll, qqtwa.bak1, qqtwa.bak2, qqtwa.ini, qqtwa.ini2, qqtwa.tmp
    Re-running vundofix found nothing.

    I then finished the steps in the malware removal procedure and here are the files.

    So all I really need to know is did I get everything?

    THANKS!!!
     

    Attached Files:

  2. davephi11ips

    davephi11ips Private E-2

    Re: Malware Troubles

    Attaching Files
     

    Attached Files:

  3. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geek & you're welcome!

    I see earlier you were having problems getting your posts to appear. The spam filters were trapping based upon some of the content in the message. I have merged the logs from your other thread into this thread.

    You can uninstall CounterSpy now too since we are finished with it.

    Also uninstall the below old versions of software:
    J2SE Runtime Environment 5.0 Update 11

    Make sure you reboot after uninstalling the above!

    After reboot, now install the current version of Sun Java from: Sun Java Runtime Environment


    Run HijackThis and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
    O2 - BHO: (no name) - {9E93A147-E3F9-47AB-BAF0-915CCAAA7034} - C:\WINDOWS\system32\ssqqnli.dll (file missing)
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    After clicking Fix, exit HJT.

    Now Copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

    Now reboot in normal mode
    Now attach the below new logs and tell me how the above steps went.
    1. GetRunKey
    2. ShowNew
    3. HJT


    Make sure you tell me how things are working now!
     
    Last edited: Apr 25, 2007
  4. davephi11ips

    davephi11ips Private E-2

    Things seem totally fine.
    No IE or Firefox windows popping up, no Norton warnings.
    THANKS SOOOOO MUCH!
     

    Attached Files:

  5. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome.

    Your logs are clean. If you are not having any other malware problems, it is time to do our final steps:
    1. If we used Pocket Killbox during your cleanup, do the below
      • Run Pocket Killbox and select File, Cleanup, Delete All Backups
    2. If we used ComboFix you can delete the ComboFix.exe file and associated C:\combofix.txt log that was created.
    3. If we user SDFix you can delete all the SDFix related files and folders from your Desktop or whereever you installed it.
    4. If we used VundoFix, you can delete the VundoFix.exe file and the C:\VundoFix Backups folder and C:\vundofix.txt log that was created.
    5. If we had your run FixWareOut, you can delete the Fixwareout.exe file and the C:\fixwareout folder.
    6. If we had you run Avenger, you can delete all files related to Avenger now.
    7. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    8. You can delete the ShowNew.Zip and GetRunkey.Zip files and the files that you extracted from the ZIP files. You can also delete the C:\newfiles.txt and C:\runkeys.txt logs that were created
    9. If you are running Windows XP or Windows ME, do the below:
      • go back to step 8 of the READ & RUN ME to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    10. After doing the above, you should work thru the below link:
     

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