My Mouse hates me

Okay here is my nightmare. I have a Dell Inspiron 5150 Laptop and I want to install a new optical wireless mouse that was given to. It is supposed to be plug & play mouse but my Windows XP does not acknowledge it. All the indicator light are working on the mouse and I have tried pushing the little button that should tell the system that the mouse is there. And NO there is no “Brand Name” on the mouse and NO software. I have read all the tecnobabble on wireless optical mice until my head was about to fall off. Needless to say none of it ever addressed the problem. Or maybe I am just not wired to understand any of it. I have even tried talking to Dell support which was a big waste of time. Is there any way to install this mouse or am I just wasting my time?? If anyone has a solution I ask you to please keep it simple for I am not a computer wise. Thanks!:cry

 

Hi there, welcome to MajorGeeks

Is this mouse connected via USB or PS/2 connection?
Also, check that external mice are enabled in the bios.

 

If it's led lights are lit and the mouse isn't working, i'd go to a computer parts store and buy a name brand wireless mouse (microsoft etc)because it would include drivers.

 

It is connected via USB

 

do you have a usb to ps2 adapter?

 

have you tried hooking it up to another comp to see if it works? do you see anything in "device manager"? "right click" my computer --> select properties --> select the "hardware" tab, up at the top --> then select "device manager" (screenshot below). when i plug in my mouse it shows up under "human interface devices", and also under mice and other pointing devices "hid compliant mouse". if i unplug my mouse they all disappear, and reappear on reinsertion. g/l, sos