My Pc Has Lots Of Malware

Discussion in 'Malware Help (A Specialist Will Reply)' started by sammy771, May 11, 2016.

  1. sammy771

    sammy771 Private E-2

    xp home service pack 3


    needed rkill to allow malwarebytes to update, computer is way slower than normal, couldnt run exe files at first,
     

    Attached Files:

  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Before we continue I would like for you to use MSConfig to put this machine back into normal start up mode. Any other mode is primarily used for troubleshooting and diagnostic purposes. You should look into some third party software to control start up's.


    Also you are using Windows XP which is out of date and no longer supported by Microsoft and it is prone to having security issues now.


    Fix items using RogueKiller.

    Double-click RogueKiller.exe to run. (Vista/7/8 right-click and select Run as Administrator)
    When it opens, press the Scan button
    Now click the Registry tab and locate these detections:

    • [PUP] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4efb-9B51-7695ECA05670} -> Found
    • [HJ.FileAsso] HKEY_USERS\.DEFAULT\Software\Classes\.exe | (default) : HdE -> Found
    • [HJ.FileAsso] HKEY_USERS\S-1-5-18\Software\Classes\.exe | (default) : HdE -> Found

    Place a checkmark next to each of these items, leave the others unchecked.
    Now press the Delete button.
    When it is finished, there will be a log on your desktop called: RKreport[2].txt
    Attach RKreport[2].txt to your next message. (How to attach)
    Reboot the machine.



    Re run Hitman Pro, enable/activate the free trial, and have it remove all that it finds.




    Please download AdwCleaner by Xplode and save to your Desktop.

    • Double click on AdwCleaner.exe to run the tool.
    • Vista/Windows 7/8 users right-click and select Run As Administrator
    • Click on the Scan button.
    • AdwCleaner will begin...be patient as the scan may take some time to complete.
    • After the scan has finished, click on the Report button...a logfile (AdwCleaner[R#].txt) will open in Notepad for review (where the largest value of # represents the most recent report).
    • The contents of the log file may be confusing. Unless you see a program name that you know should not be removed, don't worry about it. If you see an entry you want to keep, let me know about it.
    • Attach the logfile to your next next reply.
    • A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.



    Please download Junkware Removal Tool to your desktop.
    • Shut down your protection software now to avoid potential conflicts.
    • Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
    • The tool will open and start scanning your system.
    • Please be patient as this can take a while to complete depending on your system's specifications.
    • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
    • Attach JRT.txt to your next message.


    • Now re run Hitman Pro again and upload latest log.
    • Same for RogueKiller please.
    • Run the C:\MGtools\GetLogs.bat file by double clicking on it. (Right click and run as admin if using Vista, Windows7 or Win8) Then attach the new C:\MGlogs.zip file that will be created by running this.
    • Let me know how things are running!
     
    sammy771 likes this.
  3. sammy771

    sammy771 Private E-2

    When I run msconfig, it wont let me apply the changes to a normal startup,. It says i need administrator rights. (even though Im the administrator) The rougekiller doesn't have the registry option on scan . here is a screenshot, please advise
     

    Attached Files:

  4. sammy771

    sammy771 Private E-2

    Maybe I figured it out . here is the logs from the next run of scans
     

    Attached Files:

  5. sammy771

    sammy771 Private E-2

    I may have needlessly posted other logs above , but here are the logs from after I ran junkware removal. I still may not be able to change to normal startup , its asking for administrator ( which I am)
     

    Attached Files:

  6. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    OK, and how are things currently running? :)
     

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