Mysterious Apostrophe Popup in Yahoo Mail

Discussion in 'Malware Help (A Specialist Will Reply)' started by ambielee, Jun 18, 2006.

  1. ambielee

    ambielee Private E-2

    Hello. I was just trying to type an email in yahoo mail, and every time I pushed the apostrophe, a small popup window would appear at the bottom of the screen for just a moment and then disappear. Oh wow, something worse happened just now when I tried to type one in this post. It totally kicked me out to a different page but I was able to back arrow right to my post. I have tried to search this out online but found only one other incident of it happening and that was in yahoo questions and answers, so obviously not a lot of help. Ok, I just found out I cannot push the backslash either. This cannot be anything but malware. Have you ever heard of this? What do I do?
    ambielee
     
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Majorgeeks!

    Actually it does not sound like malware. It sounds more like you have something installed to setup a hotkey or you have somehow reprogrammed your keyboard. Is it a programmable keyboard.

    If you really want to rule out malware, you will have to work thru the below procedure.

    Please follow our standard cleaning procedures which are necessary for us to provide you support. Also there are steps included for installing, running, and posting HijackThis logs as attachments.
    • Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support
    • Make sure you check version numbers and get all updates.
    • Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.
    • After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis and attach a log:
    • When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too (these scans are covered in steps 6 & 7 of the READ & RUN ME sticky)
      • Bitdefender
      • Panda Scan
      • HijackThis
    .
     

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