Myweb Search And A Few Others

Discussion in 'Malware Help (A Specialist Will Reply)' started by edpolakoff, Jan 12, 2016.

  1. edpolakoff

    edpolakoff Private First Class

    Hey guys,

    Got a hold of my mom's computer with some unwanted toolbars and some popups asking to run security scans and windows repair. Can you take a look for me? I think I have all the log files included.

    Thanks,

    Ed
     

    Attached Files:

  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Before we continue I would like for you to use MSConfig to put this machine back into normal start up mode. Any other mode is primarily used for troubleshooting and diagnostic purposes. You should look into some third party software to control start up's.


    Re run Hitman Pro, activate the free trial and have it remove all that it finds.


    Copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

    Make sure that you tell me if you receive a success message about adding the above
    to the registry. If you do not get a success message, it definitely did not work.


    http://imageshack.us/a/img841/7292/thisisujrt.gif Please download Junkware Removal Tool to your desktop.
    • Shut down your protection software now to avoid potential conflicts.
    • Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
    • The tool will open and start scanning your system.
    • Please be patient as this can take a while to complete depending on your system's specifications.
    • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
    • Attach JRT.txt to your next message.


    Run the C:\MGtools\GetLogs.bat file by double clicking on it. (Right click and run as admin if using Vista, Windows7 or Win8) Then attach the new C:\MGlogs.zip file that will be created by running this.


    Explain how things are running.
     
  3. edpolakoff

    edpolakoff Private First Class

    Ok. It looks like we got rid of the mywebsearch toolbars from the browsers. Things still load slowly on some sites, but I realize this little system only has 2gb RAM in it and that will affect some things.

    Your fixMe.reg worked and gave me a success message.

    I'll use it for a few days and see how things go. Updated logs included. I appreciate the help. Give me a few days to make sure this is ok. I'll get back to you :)
     

    Attached Files:

  4. edpolakoff

    edpolakoff Private First Class

    Looks like things are running smoothly. What do I need to do to finish up?
     
    Kestrel13! likes this.
  5. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Excellent, I am glad to hear things are running well. ;) Final steps below...


    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
    2. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others) and running MGclean.bat did not remove them, you can delete these files now.
    3. Renable your Disk Emulation software with Defogger if you had disabled it in step 4 of the READ & RUN ME.
    4. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
    5. If running Vista, Win 7 or Win 8, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    6. Now goto the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    7. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.

    8. After doing the above, you should work thru the below link:
     
  6. edpolakoff

    edpolakoff Private First Class

    Thanks for all your help!
     
  7. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    You are most welcome ;) Safe surfing!
     

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