NAV 2004 will not load

Discussion in 'Software' started by Zadig69, Mar 21, 2005.

  1. Zadig69

    Zadig69 Private E-2

    XP Home with SP2

    Everytime I try to install NAV Antivirus 2004 it errors out at same part of the installation

    On the screen it looks like it is trying to load

    C:\config.MSI\2ef9cd2.rbf

    Error message "Norton Antivirus 2004 installation has failed. Do you want to try the installation again?"

    Retry does not work. I tried everything recommended on Symantec Website that I could find and still no luck.

    Any suggestions?
     
  2. Oldman

    Oldman Private First Class

    did you do a full uninstall of any previous version of Norton, then reboot, then start your install?
     
  3. Zadig69

    Zadig69 Private E-2

    Everything I could find I uninstalled. Nothing left in Add/Remove programs.
    I searched through registry and deleted symantec keys I could find.
    I tried symantec's online virus removal tool thinking that maybe there was a virus on the system but it found nothing.
    I am at a loss....
     
  4. RayDunne

    RayDunne Corporal

    You could try this first >>> http://forum.majorgeeks.com/showthread.php?t=35407 <<<. Alot of crap can be on your PC other than a virus which could be fighting your install. Are you installing an OEM version or do you have a retail disk of Norton?
     
  5. Oldman

    Oldman Private First Class

  6. Zadig69

    Zadig69 Private E-2

    I am using an OEM version.
     
  7. Zadig69

    Zadig69 Private E-2

    I tried everything they had listed. No viruses or spyware found.

    I used their removal tool and the reg fix. Still the same message. Looks like I may have to restore the OS.

    Bummer
     

MajorGeeks.Com Menu

Downloads All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ PC Games \ System Tools \ Mac/Apple/Ipad Downloads

Other News: Top Downloads \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds