Need A Clean Up Please

Discussion in 'Malware Help (A Specialist Will Reply)' started by herbz100, Aug 24, 2014.

  1. herbz100

    herbz100 Private E-2

    I have malware that needs to be removed which is becoming frustrating. Please help. Logs are attached.
     

    Attached Files:

  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Wow, that's quite a mess.

    Did you indeed have Malware Bytes fix what it found? I cannot tell because you attached the log in the wrong format. :(


    http://img805.imageshack.us/img805/9659/rktigzy.gif Fix items using RogueKiller.

    Double-click RogueKiller.exe to run. (Vista/7/8 right-click and select Run as Administrator)
    When it opens, press the Scan button
    Now click the Registry tab and locate these detections:


    • [ZeroAccess] (X64) HKEY_USERS\S-1-5-21-4107058637-3694746461-689509911-1001\Software\Microsoft\Windows\CurrentVersion\Run | Google Update??❤ : "C:\Users\Mital\AppData\Local\Google\Desktop\Install\{c8bb82f9-9abf-2961-ef24-2d83920a5ffd}\❤≸⋙\Ⱒ☠⍨\?ﯹ๛\{c8bb82f9-9abf-2961-ef24-2d83920a5ffd}\GoogleUpdate.exe" > -> FOUND
    • [Suspicious.Path] (X64) HKEY_USERS\S-1-5-21-4107058637-3694746461-689509911-1001\Software\Microsoft\Windows\CurrentVersion\Run | bOU98KrYk5yimtNtYzg= : "C:\Users\Mital\AppData\Roaming\Microsoft\Excel\gpresult.exe" -> FOUND
    • [ZeroAccess] (X86) HKEY_USERS\S-1-5-21-4107058637-3694746461-689509911-1001\Software\Microsoft\Windows\CurrentVersion\Run | Google Update??❤ : "C:\Users\Mital\AppData\Local\Google\Desktop\Install\{c8bb82f9-9abf-2961-ef24-2d83920a5ffd}\❤≸⋙\Ⱒ☠⍨\?ﯹ๛\{c8bb82f9-9abf-2961-ef24-2d83920a5ffd}\GoogleUpdate.exe" > -> FOUND
    • [Suspicious.Path] (X86) HKEY_USERS\S-1-5-21-4107058637-3694746461-689509911-1001\Software\Microsoft\Windows\CurrentVersion\Run | bOU98KrYk5yimtNtYzg= : "C:\Users\Mital\AppData\Roaming\Microsoft\Excel\gpresult.exe" -> FOUND
    • [ZeroAccess] (X64) HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\?etadpug -> FOUND
    • [ZeroAccess] (X64) HKEY_LOCAL_MACHINE\System\ControlSet001\Services\?etadpug -> FOUND
    • [ZeroAccess] (X64) HKEY_LOCAL_MACHINE\System\ControlSet002\Services\?etadpug -> FOUND
    Place a checkmark next to each of these items, leave the others unchecked.
    Now press the Delete button.

    ...and the same for these entries on the file/folder tab please....

    • [ZeroAccess][Folder] Install -- C:\Users\Mital\AppData\Local\Google\Desktop\Install -> FOUND
    • [ZeroAccess][Folder] Install -- C:\Program Files (x86)\Google\Desktop\Install -> FOUND

    When it is finished, there will be a log on your desktop called: RKreport[2].txt
    Attach RKreport[2].txt to your next message. (How to attach)
    Reboot the machine.



    Download and run OTM.


    Download OTM by Old Timer and save it to your Desktop.

    Code:
    :files
    C:\Users\Mital\AppData\Local\Temp\{2804565A-A3E1-474F-BDD1-F461F1BEB38F}.exe
    C:\Users\Mital\AppData\Local\Temp\248201492853
    C:\ProgramData\DSearchLink
    C:\ProgramData\5489b53284a1aab7
    C:\Users\Mital\AppData\Local\iLivid
    C:\Users\Mital\AppData\LocalLow\SimplyTech
    C:\Users\Mital\AppData\Roaming\SimplyTech
    C:\Windows\System32\Tasks\Browser Updater
    C:\Windows\System32\Tasks\ProtectedSearch
    C:\Windows\System32\Tasks\SystemSockets
    C:\Windows\SysWOW64\${LOGFILE}
    
    :reg
    [-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{afdbddaa-5d3f-42ee-b79c-185a7020515b}]
    [-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{A9F58B47-7BAC-4EE2-ADD0-381908DC864B}]
    [-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}]
    [-HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{afdbddaa-5d3f-42ee-b79c-185a7020515b}]
    [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
    "bOU98KrYk5yimtNtYzg="=-
    [HKEY_USERS\S-1-5-21-4107058637-3694746461-689509911-1001\Software\Microsoft\Windows\CurrentVersion\run]
    "bOU98KrYk5yimtNtYzg="=-
    [-HKLM\SOFTWARE\Classes\Wow6432Node\CLSID\{1AA60054-57D9-4F99-9A55-D0FBFBE7ECD3}]
    [-HKU\S-1-5-21-4107058637-3694746461-689509911-1001\Software\Microsoft\Internet Explorer\SearchScopes\{A9F58B47-7BAC-4EE2-ADD0-381908DC864B}]  
    [-HKLM\SOFTWARE\Classes\AppID\{3FC27B34-0C19-49DA-875E-1875DDD4A6B2}
    [-HKLM\SOFTWARE\Classes\Interface\{1AD2049E-E483-4425-8555-8E0775ACB631}
    [-HKLM\SOFTWARE\Classes\Interface\{2D73F2D0-2FAB-458E-977D-2F9050E0ED60}
    [-HKLM\SOFTWARE\Classes\Interface\{31E3BC75-2A09-4CFF-9C92-8D0ED8D1DC0F}
    [-HKLM\SOFTWARE\Classes\Interface\{34AD1EA7-8B9E-4D8B-B3ED-365D12C8EE73}
    [-HKLM\SOFTWARE\Classes\Interface\{35144E32-8E4C-4152-9B8C-3E2D4B46228E}
    [-HKLM\SOFTWARE\Classes\Interface\{35BBB95B-2CE4-4A9E-BDED-50EFD632AC00}
    [-HKLM\SOFTWARE\Classes\Interface\{3BA6794F-1E38-4460-949A-0DE97D8EF5C2}
    [-HKLM\SOFTWARE\Classes\Interface\{3CBA93EA-AEC3-4EC3-9EFD-D96A661B639D}
    [-HKLM\SOFTWARE\Classes\Interface\{3E9469AF-E866-4476-B767-810630F1F6E7}
    [-HKLM\SOFTWARE\Classes\Interface\{46CE5380-6055-4C3A-A7E5-3A02A2335C61}
    [-HKLM\SOFTWARE\Classes\Interface\{47700C35-9E3E-4DAD-934C-0CE28A87237C}
    [-HKLM\SOFTWARE\Classes\Interface\{4F6ECF71-C575-4BD2-8EF7-548D0EF1AB1D}
    [-HKLM\SOFTWARE\Classes\Interface\{54D99BE4-2FD7-449E-9DB4-76532CEE0B16}
    [-HKLM\SOFTWARE\Classes\Interface\{5684EAE9-72EB-4CA6-83B8-82434B7E955C}
    [-HKLM\SOFTWARE\Classes\Interface\{5A96E574-F8A6-4F6A-B58D-79C14B698017}
    [-HKLM\SOFTWARE\Classes\Interface\{6605E3BD-7BC3-479C-BF0A-E5D5E954EA52}
    [-HKLM\SOFTWARE\Classes\Interface\{66D59105-FE06-43A4-B292-EB0097E9EB74}
    [-HKLM\SOFTWARE\Classes\Interface\{6C42038D-817A-472C-8C2A-EF46F1DA576D}
    [-HKLM\SOFTWARE\Classes\Interface\{716E443D-7CAA-44F1-866B-F45D00E712CC}
    [-HKLM\SOFTWARE\Classes\Interface\{72063D77-7590-4DA9-A7F8-F5ECAF3632C4}
    [-HKLM\SOFTWARE\Classes\Interface\{7FC87AC5-FA93-476E-A32C-A941229DED0B}
    [-HKLM\SOFTWARE\Classes\Interface\{7FCD22A8-B70A-4AC7-AAF1-EBCCD2F6612D}
    [-HKLM\SOFTWARE\Classes\Interface\{873C7DA8-195D-4D5A-B830-C5E2831901EA}
    [-HKLM\SOFTWARE\Classes\Interface\{8B8BB3A7-2ADE-4995-931D-60B430A9B44E}
    [-HKLM\SOFTWARE\Classes\Interface\{9103C314-C4E2-4463-8934-B19BCB46236D}
    [-HKLM\SOFTWARE\Classes\Interface\{93F0AC70-20D8-4AE8-A02F-6812EFFB6B58}
    [-HKLM\SOFTWARE\Classes\Interface\{94E98D20-156E-4C53-BD7F-972C96E680B2}
    [-HKLM\SOFTWARE\Classes\Interface\{A266567F-8E5D-480C-BCE2-C360FA669FD5}
    [-HKLM\SOFTWARE\Classes\Interface\{C66F0B7A-BD67-4982-AF71-C6CA6E7F016F}
    [-HKLM\SOFTWARE\Classes\Interface\{CE4F67F6-4FD4-49DB-9D71-713CCD3D00CD}
    [-HKLM\SOFTWARE\Classes\Interface\{E14CDC24-4BE1-4B65-8452-4BFA0DCEF274}
    [-HKLM\SOFTWARE\Classes\Interface\{EAF749DC-CD87-4B04-B22A-D4AC3FBCB2BC}
    [-HKLM\SOFTWARE\Classes\Interface\{ECC69F9E-5456-4EDF-AF66-1A9DED11F9EE}
    [-HKLM\SOFTWARE\Classes\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{afdbddaa-5d3f-42ee-b79c-185a7020515b}
    [-HKLM\SOFTWARE\Classes\TypeLib\{37923200-6887-4B44-95D4-CAE8F83ECFEE}
    [-HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z.ToolbarProtector.1]
    [-HKLM\SOFTWARE\Classes\VideoDownloadConverter_4z.ToolbarProtector]
    [-HKLM\SOFTWARE\Classes\Wow6432Node\AppID\{3FC27B34-0C19-49DA-875E-1875DDD4A6B2}]
    [-HKLM\SOFTWARE\Classes\Wow6432Node\CLSID\{3719959c-1ccd-4fa7-8ebb-7d9ded86fccb}]
    [-HKLM\SOFTWARE\Classes\Wow6432Node\Interface\{35144E32-8E4C-4152-9B8C-3E2D4B46228E}]
    [-HKLM\SOFTWARE\Classes\Wow6432Node\Interface\{8B8BB3A7-2ADE-4995-931D-60B430A9B44E}]
    [-HKLM\SOFTWARE\Classes\Wow6432Node\Interface\{C66F0B7A-BD67-4982-AF71-C6CA6E7F016F}]
    [-HKLM\SOFTWARE\Classes\Wow6432Node\Interface\{E14CDC24-4BE1-4B65-8452-4BFA0DCEF274}
    [-HKLM\SOFTWARE\Classes\Wow6432Node\TypeLib\{37923200-6887-4B44-95D4-CAE8F83ECFEE}]
    [-HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{cfd485f0-96bd-47cd-bb6d-cd7dda95f102}]
    [-HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Browser Updater]
    [-HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\ProtectedSearch]
    [-HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\SystemSockets]
    [-HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{66d59105-fe06-43a4-b292-eb0097e9eb74}]
    [-HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{8aadc8b2-562b-407b-88b3-916140226cbc}]
    [-HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{cfd485f0-96bd-47cd-bb6d-cd7dda95f102}]
    [-HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{afdbddaa-5d3f-42ee-b79c-185a7020515b}]
    [-HKLM\SOFTWARE\Wow6432Node\Microsoft\Tracing\BrowserSafeguard_RASAPI32]
    [-HKLM\SOFTWARE\Wow6432Node\Microsoft\Tracing\BrowserSafeguard_RASMANCS]
    [-HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{38122a36-83b2-46b8-b39a-ec72a4614a07}]
    [-HKLM\SOFTWARE\Wow6432Node\{3A7D3E19-1B79-4E4E-BD96-5467DA2C4EF0}]
    [-HKLM\SOFTWARE\Wow6432Node\{5F189DF5-2D05-472B-9091-84D9848AE48B}]
    [-HKLM\SOFTWARE\Wow6432Node\{77D46E27-0E41-4478-87A6-AABE6FBCF252}]
    [-HKU\.DEFAULT\Software\AppDataLow\{5F189DF5-2D05-472B-9091-84D9848AE48B}]
    [-HKU\S-1-5-18\Software\AppDataLow\{5F189DF5-2D05-472B-9091-84D9848AE48B}]
    [-HKU\S-1-5-19\Software\AppDataLow\{5F189DF5-2D05-472B-9091-84D9848AE48B}]
    [-HKU\S-1-5-20\Software\AppDataLow\{5F189DF5-2D05-472B-9091-84D9848AE48B}]
    [-HKU\S-1-5-21-4107058637-3694746461-689509911-1001\Software\AppDataLow\Software\Simplytech]
    [-HKU\S-1-5-21-4107058637-3694746461-689509911-1001\Software\AppDataLow\{5F189DF5-2D05-472B-9091-84D9848AE48B}]
    [-HKU\S-1-5-21-4107058637-3694746461-689509911-1001\Software\Conduit]
    [-HKU\S-1-5-21-4107058637-3694746461-689509911-1001\Software\Microsoft\Internet Explorer\Approved Extensions\{4D2D3B0F-69BE-477A-90F5-FDDB05357975}]
    [-HKU\S-1-5-21-4107058637-3694746461-689509911-1001\Software\Microsoft\Internet Explorer\SearchScopes\{afdbddaa-5d3f-42ee-b79c-185a7020515b}]
    [-HKU\S-1-5-21-4107058637-3694746461-689509911-1001\Software\Microsoft\Internet Explorer\TabbedBrowsing\bProtectNewTabPageShow]
    [-HKU\S-1-5-21-4107058637-3694746461-689509911-1001\Software\Microsoft\Internet Explorer\TabbedBrowsing\bProtectShowTabsWelcome]
    [-HKU\S-1-5-21-4107058637-3694746461-689509911-1001\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{38122A36-83B2-46B8-B39A-EC72A4614A07}]
    [-HKU\S-1-5-21-4107058637-3694746461-689509911-1001\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{A86782D8-7B41-452F-A217-1854F72DBA54}]
    [-HKU\S-1-5-21-4107058637-3694746461-689509911-1001\Software\SimplyTech]
    
    :Commands
    [emptytemp]
    [Reboot]
    • Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar) and choose Paste.
    • Push the large http://farm3.static.flickr.com/2782/4174320048_f01c448b32_o.png button.
    • OTM may ask to reboot the machine. Please do so if asked.
    • Copy everything in the Results window (under the green bar), and paste it into notepad, save it as something appropriate and attach it into your next reply.

    NOTE: If you are unable to copy/paste from this window (as will be the case if the machine was rebooted), open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTM\MovedFiles folder, and open the newest .log file present, and attach the contents of that document back here in your next post.



    The next part takes a long time to run, so go off and do something else for a while as it runs ;)

    Download Windows Repair by Tweaking.com and unzip the contents into a newly created folder on your desktop.
    • Now run Repair_Windows.exe by double clicking on it ( if you are running Vista or Win 7, use right click and select Run As Administrator)
    • Now select the Start Repairs tab.
    • The click the Start button.
    • Create a System Restore point if prompted.
    • On the next screen, click the Unselect All button to first deselect all repairs.
    • Now select the following repair options:
      • Reset Registry Permissions
      • Reset File Permissions
      • Register System Files
      • Repair WMI
      • Repair Windows Firewall
      • Remove Policies Set By Infections
      • Repair Winsock & DNS Cache
      • Repair Proxy Settings
      • Repair Windows Updates
      • Set Windows Services To Default Startup
    • Now on the lower right side check the box to Restart/Shutdown System When Finished
    • Then make sure the Restart System radio button is enabled.
    • Shutdown any other programs that you are running now before continuing.
    • Now click the Start button.
    • Be patient while the tool repairs the selected items.
    • It should reboot automatically when finished.


    http://imageshack.us/a/img841/7292/thisisujrt.gif Please download Junkware Removal Tool to your desktop.
    • Shut down your protection software now to avoid potential conflicts.
    • Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
    • The tool will open and start scanning your system.
    • Please be patient as this can take a while to complete depending on your system's specifications.
    • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
    • Attach JRT.txt to your next message.


    • Re run TDSSKiller and attach new log please.
    • Rerun Hitman Pro and attach the log.
    • Rerun RogueKiller and attach log.
    • Now run the C:\MGtools\GetLogs.bat file by double clicking on it. (Right click and run as admin if using Vista, Windows7 or Win8) Then attach the new C:\MGlogs.zip file that will be created by running this.
    • Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now!
     
  3. herbz100

    herbz100 Private E-2

    Hi Kestrel, Yes a right mess. Thats what happens when i give the laptop to someone that doesnt how to spot viruses and ads like my dad.

    I still have some ads on google chrome that dont disappear. These ads are from cosstmin if that helps.

    I couldnt find all the rogue killer registry files you wanted me to delete.

    Logs are attached.

    Thanks
     

    Attached Files:

  4. herbz100

    herbz100 Private E-2

    malewarebytes show no viruses now.
     
  5. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Indeed. This machine ended up with a zero access infection.

    Run RogueKiller once more (just a scan!) and attach log for me to see please.
     
  6. herbz100

    herbz100 Private E-2

    The new RK has been uploaded.

    Thanks
     

    Attached Files:

  7. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Uninstall SUPERantispyware.

    MGTools did not run to completion. I'm sorry, I forgot to mention it before.
    Please run it again this time ensuring protection software is disabled, that UAC is indeed set to Never Notify and that you are right clicking it and running as admin. Then attach the new MGlogs.zip.

    Now re run RogueKiller yet again and attach new log.
     
  8. herbz100

    herbz100 Private E-2

    I have attached the logs as requested.

    Thanks
     

    Attached Files:

  9. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    You can reinstall SUPERantispyware again now.

    Also do this and see if it makes a difference to Google Chrome. (Let me know!)

    Reset Google Chrome to defaults
     
  10. herbz100

    herbz100 Private E-2

    Thats fab. I reinstalled superantispyware and used it which deleted the awful ads which kept popping up from cosstmin.

    I also reset google chrome as instructed.

    No spyware detected now :)

    Thanks again

    I presume i can put everything back to its normal settings.
     
  11. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
    2. Renable your Disk Emulation software with Defogger if you had disabled it in step 4 of the READ & RUN ME.
    3. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
    4. If running Vista, Win 7 or Win 8, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Now goto the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    6. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others) and running MGclean.bat did not remove them, you can delete these files now.
    7. If you are running Win 8, Win 7, Vista, Windows XP or Windows ME, do the below to flush restore points:
      • Refer to the instructions for your WIndows version in this link: Disable And Enable System Restore
      • What we want you to do is to first disable System Restore to flush restore points some of which could be infected.
      • Then we want you to Enable System Restore to create a new clean Restore Point.
    8. After doing the above, you should work thru the below link:
     

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