Need a VPN guru - somebody good!

Hi all! Back again, with a doozey...

Having VPN connectivity problems.

Last month I purchased 3 years of VPN Unlimited VPN
service. I have never been able to connect. VPN-UL
is a modified version of Open VPN, so I've been told.

The primary problem is that VPN-UL reports that the
VPN-UL services are not running, when in fact they are
running normally. (BTW, I have Windows 7 Pro, 64 bit 8gb RAM).
I have tried stopping and restarting, to no avail.

This morning I tried installing VPN-UL on my ancient,
wheezing Dell laptop, and *naturally* it installed immediately.
(I have both Ethernet & wireless - long story.)

So it doesn't appear to be the firewall or filters of Avast
Internet Security. I have plenty of logs and a config file,
but no clue as to what they do or don't reveal. TAP-Windows
Adapter v.9 is also used. Says it's running normally.

Here is their (Simplex Solutions) final (I guess) 'support' message:

"Currently, we do not have an immediate solution for this issue.
We will try to fix it as soon as possible. We apologize for any inconvenience"

Translation: we have spent enough time on you and your $19. Do not call (email) us anymore.

Any help/tips/advice/insights greatly appreciated. And
thanks very much in advance. fritz

 

So, what you're saying is the Dell is the same OS & version as the other computer you can't get the VPN running on? They both are running Avast Internet Security (same version)?


Just FYI
http://lifehacker.com/5935863/five-best-vpn-service-providers

I use VyperVPN, they have a client which has a lot of nice features or you can just use Windows' connection - nothing to install.

 

Well you didn't answer any of the questions, but the other thing I'd do is run the install as an admin..