Need help! Got some trouble with SurfSideKick!

Discussion in 'Malware Help (A Specialist Will Reply)' started by DudeRanchDommie, Sep 5, 2006.

  1. DudeRanchDommie

    DudeRanchDommie Private E-2

    Hello, everybody! I'm back! heh, heh! It looks like I managed to get a few more spyware problems including (but not limited to) SurfSideKick! Yesterday morning I downloaded something and that's where it all went wrong! I looked through the forum and did find a previous person who had the same thing, and I tried to follow the advice that was given to him. Basically, I installed Brute Force Uninstaller. No problem. But then, the advice said to download a file called "sidekickfix" and put that in my BFU folder. The problem is that the link proveded (http://downloads.subratam.org/Lon/sidekickFix.bat) doesn't lead anywhere. I right clicked it and did the "save As" function ... but it doesn't save anything to my hard drive. I can't seem to get access to that file.
    So, instead I've gone through the necessary steps (Spybot, Ewido, CCleaner, AdAware, Spy Hunter, CShredder and Trojan Hunter) and I still have the problem. So here's my HiJack log... any help would be immensely appreciated!

    ~ INLINE HIJACKTHIS LOG REMOVED ~ SPD
    Read Me First not run

    Thanks!
     
    Last edited by a moderator: Sep 5, 2006
  2. Shadow_Puter_Dude

    Shadow_Puter_Dude MG Authorized Malware Fighter

    The site with the batch file to fix SurfSideKick seems to be down.

    Welcome to MajorGeeks.com!

    Please follow our standard cleaning procedures which are necessary for us to provide you support. Also there are steps included for installing, running, and posting HijackThis logs as attachments.

    - Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support
    • Make sure you check version numbers and get all updates.
    After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis:

    Downloading, Installing, and Running HijackThis

    Make sure you also rename HijackThis.exe as suggested in the procedures. Use analyse.exe for the new name. This is very important due to some new infections going around.

    When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too:
    • runkeys.txt - the log from GetRunKey.bat
    • newfiles.txt - the log from ShowNew.bat
    • CounterSpy - ONLY IF you were not able to run Windows Defender
    • Bitdefender - from step 6
    • Panda Scan - from step 6
    • HijackThis
     
  3. DudeRanchDommie

    DudeRanchDommie Private E-2

    Sorry about that! Okay this time I went through the list thoroughly. Here are my GetRunKey and ShowNew logs:
     

    Attached Files:

  4. DudeRanchDommie

    DudeRanchDommie Private E-2

    And here's my bitdefender and Pandascan files:
     

    Attached Files:

  5. DudeRanchDommie

    DudeRanchDommie Private E-2

    .... and my HiJackThis log:

    I appreciate any help you can give me!

    Vinny
     

    Attached Files:

  6. Shadow_Puter_Dude

    Shadow_Puter_Dude MG Authorized Malware Fighter

    HijackThis is not installed as directed in our tutorial. Move HijackThis to C:\Program Files\HJT. Once HijackThis has been moved, rename hijackthis.exe to analyse.exe. Do this now before continueing with my instructions.

    Download
    - Pocket Killbox

    << The installed version of Java on this compter is out-dated. Install Java Runtime Environment (JRE) 5.0 Update 8 available from http://java.sun.com/javase/downloads/index.jsp. Uninstall all older versions of Java on your computer, before installing the latest version of Java. >>

    Empty the Ewido Anti-Malware Quarantine folder.
    Empty the Recycle Bin

    Run CCleaner

    Using Add or Remove Programs in the Control Panel; uninstall the following:
    Copy the contents of the below quote box to Notepad; Save As FixReg.reg to your Desktop. DO NOT run it as this time we will do that later in Safe Mode.
    Close Notepad.

    Run HijackThis, choose "Open the Misc Tools Section", choose "Process Manager", Highlight:
    Choose Kill Process. Click on the "Back" Button

    Click the 'Scan' button. Place a checkmark in the box next to the following lines:
    Click on the 'Fix checked' button. Wait for HijackThis to finish; close HijackThis.

    Now run Pocket Killbox:

    Choose Tools -> Delete Temp Files and click Delete Selected Temp Files

    Then after it deletes the files click the Exit (Save Settings) button.

    NOTE: Pocket Killbox will only list the added files it is able to find on the system. So when you do the below, if some files do not show in the list after pasting them in, just continue..

    Select:
    • Delete on Reboot
    • then Click on the All Files button.
    • Please copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy):
    • Return to Killbox, go to the File menu, and choose Paste from Clipboard.
    • Click the red-and-white Delete File button. Click Yes at the Delete on Reboot prompt. Click OK at any PendingFileRenameOperations prompt (and please let me know if you receive this message!).
    If Killbox does not reboot or you get a Pending Operations type error message just reboot your PC yourself.

    Now boot into SAFE MODE

    Locate FixReg.reg on your Desktop. Double-click on it and answer 'Yes' when asked if you want to merge with the registry.

    Open ExplorerXP navigate to and DELETE the following: (Some of these may have already been deleted by Pocket Killbox)
    Now run CCleaner. If you have Windows XP delete the contents of C:\WINDOWS\Prefetch.

    Then, as an added precaution, Go to Start -> Run and type: cleanmgr and then click OK. Make sure the boxes for these are checked:
    Temporary Files
    Temporary Internet Files
    Recycle Bin


    And Click OK.

    REBOOT to Normal Mode.

    Post a fresh HijackThis log.
     
  7. DudeRanchDommie

    DudeRanchDommie Private E-2

    Hello!

    Thanks you for all your help. I went thru your instructions and it appears I still have some virus. Here's my new HiJack log:
     
  8. DudeRanchDommie

    DudeRanchDommie Private E-2

    Sorry ... I idn't attach the file last time. Here it is again:
     

    Attached Files:


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