Need Help (HiJackThis log inside)

Please read the Announcement at the top of everypage in the Spyware Forum. Also please read and follow the sticky thread guidelines. Do not post HJT logs unless requested and then do not post them inline.

Please follow the steps below:

- Run ALL the steps in this Sticky thread READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus RemovalMake sure you check version numbers and get all updates.

- Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.

Now download the following tool: L2MeFix Tool

Please move the L2MeFix Tool to your Desktop and DoubleClick l2mfix.exe. Click the Install button to extract the files and follow the prompts, then open the newly added l2mfix Folder on your Desktop. DoubleClick l2mfix.bat and Type 1 and ENTER to select Option #1 for Run Find Log . Allow it as much time as it needs to run until NotePad opens with a log. Post that log later after completing the remaining steps.

NOTE: Please do not run any other options or files in the l2mfix Folder!



After doing ALL of the above you still have a problem:

- Download HijackThis 1.99.1

- Unzip the hijackthis.exe file to a folder you create named C:\Program Files\HJT

- Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the downloaded ZIP file.

- Before running HijackThis: You must close each of the following:your web browser, e-mail client, instant messenger, and programs like notepad, wordpad, MS Word etc. And any other unnecessary running programs.

- Run HijackThis and save your log file.

- Post your log as an ATTACHMENT to your next message. (Do NOT copy/paste the log into your post).

- Now come back here and post the l2mfix log and the new HJT log as attachments.

 

That's because we have not fixed the problems yet. First we need to identify all of them and have a bunch.

I see no signs of the Symantec and TrendMicro online scans being run. Did you skip them? They are required steps.

Is this you expected start page: http://letgohome.com/hp.htm?id=33464

Note: Your OS and IE versions are way out of date and represent a major security risk. After we fix your current problems, you must get updated.


Go to the L2MFix Folder on your Desktop and DoubleClick l2mfix.bat and type 2 and ENTER to select option #2 for Run Fix. Then, press any key to Reboot your machine.
Your computer will go bazonkers (now there's a great technical term!) for a bit, but just let it run. It should eventually spit out another log in Notepad. Please attach that log.