Need Help, HJT log.

Discussion in 'Malware Help (A Specialist Will Reply)' started by SimRex, Jan 13, 2006.

  1. SimRex

    SimRex Private E-2

    I can't get Windows Explorer to stay open. No taskbar, no desktop. I'm able to run programs through the task manager, but have been unable to disable system restore.

    Attached is my log, but if anyone can help me with the rest of the steps including and after disabling system restore, I'd appreciate it.
     

    Attached Files:

  2. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Welcome to MajorGeeks.com, please follow the steps below:

    http://www.majorgeeks.com/images/grenade.gif Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support

    • Make sure you check version numbers and get all updates.
    http://www.majorgeeks.com/images/grenade.gif Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.

    http://www.majorgeeks.com/images/grenade.gifAfter doing ALL of the above and you still have a problem, make sure you have booted to normal mode and run the steps in the below thread to properly use HijackThis and attach the log:

    http://www.majorgeeks.com/images/grenade.gif Downloading, Installing, and Running HijackThis
     

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