Need help I can't get these off of my computer

Discussion in 'Malware Help (A Specialist Will Reply)' started by mindylou0127, Apr 13, 2009.

  1. mindylou0127

    mindylou0127 Private E-2

    I've been having trouble removing two or three trojan files .. I hope that I ran all the programs necessary for you to help me. I'm kinda computer dumb so pls bare with me. Thank you for any help you can give.
     

    Attached Files:

  2. mindylou0127

    mindylou0127 Private E-2

    I keep trying to attach the MGtools zip file but it will not let me so i will post them seprate i guess ...
     

    Attached Files:

  3. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    What was the problem attaching the MGLogs.zip?

    Your MBAM log indicates that you did not fix what it found.

    Use windows explorer to find and delete:
    c:\windows\system32\wivagoge.exe

    What I need from the MGLogs is the HJT log and the Newfiles log --> though I would prefer the entire zip file.
     
  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    I would guess that mindylou0127 is trying to attach the MGtools.exe file instead of the MGlogs.zip file.
     
  5. mindylou0127

    mindylou0127 Private E-2

    They wouldn't attach cause of me :-o I was looking at the wrong thing when I tried to attach I am sure... If you need anything else pls let me know I will be more than happy to send it...
     

    Attached Files:

    Last edited: Apr 18, 2009
  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Let's start with this:

    Please use add/remove programs to uninstall:
    J2SE Runtime Environment 5.0 Update 3"
    J2SE Runtime Environment 5.0 Update 6"
    Java(TM) 6 Update 7

    Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

    Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
    NOTE: HJT may popup an error about the AppInit_DLLs line. Ignore it and click OK to continue.

    After clicking Fix, exit HJT.

    Now Copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.
    Make sure that you tell me if you receive a success message about adding the above
    to the registry. If you do not get a success message, it definitely did not work.


    Now download The Avenger by Swandog469, and save it to your Desktop.

    * Extract avenger.exe from the Zip file and save it to your desktop
    * Run avenger.exe by double-clicking on it.
    * Do not change any check box options!!
    * Copy everything in the Quote box below, and paste it into the Input script here: part of the window:


    * Now click the Execute button.
    * Click Yes to the prompt to confirm you want to execute.
    * Click Yes to the Reboot now? question that will appear when Avenger finishes running.
    * Your PC should reboot, if not, reboot it yourself.
    * A log file from Avenger will be produced at C:\avenger.txt and it will popup for you to view when you login after reboot.

    Also delete all files in the below folders except ones from the current date (Windows will not let you delete the files from the current day).
    C:\WINDOWS\Temp
    C:\Documents and Settings\%username%\Local Settings\Temp

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this and also attach the log from Avenger.
     
  7. mindylou0127

    mindylou0127 Private E-2

    Ok I have done what you have said so far... The program did run successful. Attached are the new things you have asked for ...
     

    Attached Files:

  8. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Your logs are clean......If you are not having any other malware problems, it is time to do our final steps:

    1. We recommed you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real time protection. They are useful as backup scanners. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /u
        • Notes: The space between the combofix" and the /u, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.

      • Delete the C:\combofix folder from combofix (if it exists)

    3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    4. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Go to add/remove programs and uninstall HijackThis.
    6. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
    7. If you are running Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning steps in the READ ME for your Window version and see the steps to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.

    8. After doing the above, you should work thru the below link:

     

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