Need Help Pls!!

Discussion in 'Malware Help (A Specialist Will Reply)' started by Dam1, Jun 1, 2006.

  1. Dam1

    Dam1 Private E-2

    Hi all,

    I'll thank you in advance for any help I may receive.

    I am a complete newbie so bear with me :confused: . All programs I run on my comp use all my system resources so it crawls and my cd drive stopped reading dvds or burning cds.

    I followed the instructions (all of them) and here are the logs I got back from panda, hjt, and bit defender. I was unable to use the internet in safe mode so ran the online scans in normal mode.

    Any help you can provide would make me dance naked in the street. :)
     

    Attached Files:

  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Majorgeeks!

    Did you have any problems lately installing or uninstalling any programs? I see Microsoft Installer running and it should not be typically running. This normally happens when an install is incomplete or broke. Do you get any messages from Microsoft Installer at anytime.

    No that you have Windows Defender installed you should uninstall SpywareGuard to avoid wasting addition resource on it.

    Is the below something you downloaded and use. Panda does not like it:
    C:\Documents and Settings\Bizzy B\Desktop\CrucialUKScan.exe

    I would delete it.

    Empty your Recycle Bin which has some old malware in it!


    Run HijackThis and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://hsremove.com/done.htm
    O2 - BHO: iMeshBar BHO - {5345A7A1-805A-4923-B505-86B2FEBA3FE0} - (no file)
    O2 - BHO: McAfee Privacy Service - {cc4b2ee5-4803-11d7-8a38-00b0d0c6b814} - (no file)
    O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
    O3 - Toolbar: (no name) - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - (no file)
    O3 - Toolbar: (no name) - {5345A7A9-805A-4923-B505-86B2FEBA3FE0} - (no file)

    The below two items are not malware but they are unnecessary and waste system resources. Fix them too:
    O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE

    After clicking Fix, exit HJT.:

    Now reboot in normal mode and post a new HJT log.

    Make sure you tell me how things are working now.

    Reminder Note: Once we have determined you are malware free you will need to disable System Restore, reboot, and re-enable system restore per step 1 of the READ & RUN ME. This only applies to if using WinXP or WinMe.
     
    Last edited: Jun 1, 2006
  3. Dam1

    Dam1 Private E-2

    Thanx for all your help. :)

    Programs still resource heavy
     
  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    What do you mean? Please be more specific and provide details. All programs use resources.

    Please answer the question in my previous message and attach the requested follow up HijackThis log.
     

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