Need Help reading Hijack Report.

Discussion in 'Malware Help (A Specialist Will Reply)' started by asmith22, Jan 20, 2008.

  1. asmith22

    asmith22 Private E-2

    I am trying to fix my mom's laptop, which has a few viruses that are not able to be removed with adaware and spyware programs or antivirus programs. I ran a Hijack report which is listed below. Does anyone have any input on what I should fix on this. Your help is greatly appreciated.

     
    Last edited by a moderator: Jan 20, 2008
    asmith22, Jan 20, 2008
    #1
  2. asmith22

    asmith22 Private E-2

    Help reading HijackThis report

    I am trying to fix my mom's laptop. She is constantly receiving emails telling her to pass it on or she will get bad luck from her friends and it was only a matter of time for her to go down like this. Below is the hijack report. I have not been able to remove the viruses with multiple antivirus programs, spyware and adaware programs. I ran this Hijack report in Safe Mode. Is that ok.

    I am trying to figure out which of these items I can delete or fix. Thanks for your help! The Hijack report is attached
     

    Attached Files:

    asmith22, Jan 20, 2008
    #2
  3. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Hi and welcome to Majorgeeks.


    As you likely already know is that malware is a massive pest these days and does its level best to hide itself in any number of places, So just a Hijackthis log will not show all the malware that can be on your PC, the full guide of our steps below has a few other logs that show alot of the malware on your PC and where they are located,


    Please follow the instructions in the below link and attach the requested logs when you finish these instructions.

    READ & RUN ME FIRST. Malware Removal Guide

    After these are attached our malware experts will review these to see if your OK, if not they will issue you some further removal instructions, So logs that you will get to attach are:

    MGlogs.zip (which has 5 logs inside it, including Hijackthis, just attach the whole Zip )
    AVG log. ( Which is the report scan txt file )
    Combofix logs.

    http://img117.imageshack.us/img117/829/60272555mm4.jpg
     
    DavidGP, Jan 21, 2008
    #3

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