Need help removing problems

Discussion in 'Malware Help (A Specialist Will Reply)' started by Legend Dan, Jan 30, 2008.

  1. Legend Dan

    Legend Dan Private E-2

    So I had some friends over a few days ago for a poker game, and I let their children play on my computer. Yeah, I know, but she was six, I figured she couldn't get into too much trouble. Now periodically, I have Internet Explorer opening to a blank page. I'm also getting "system messages" begging me to go download something that will increase productivity. Command.exe was buggering around, but the preliminary steps cleared that up (far as I can see).

    I've attached MGlog.zip and the Combo.txt, but AVG didn't generate a report for me. I tried twice. Any help you can give is, of course, very much appreciated.
     

    Attached Files:

  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    First please Disable Spybot's TeaTimer as requested in the READ & RUN ME
    • Run Spybot and click Mode
    • Select Advanced Mode.
    • Then click Tools and select Resident.
    • Now in the right window pane, uncheck TeaTimer.
    • Also while this is open, in the left column now select IE Tweaks
    • and then in the right pane make sure all the Miscellaneous locks are unchecked.
    • Now quit Spybot!
    Run C:\MGtools\analyse.exe by double clicking on it. This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    O2 - BHO: (no name) - {A95B2816-1D7E-4561-A202-68C0DE02353A} - C:\WINDOWS\system32\uzcvzcmo.dll (file missing)
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O20 - Winlogon Notify: uzcvzcmo - uzcvzcmo.dll (file missing)

    After clicking Fix, exit HJT.


    Now we need to use ComboFix to remove a bunch of malware files. If you still cannot get ComboFIx to run, using the below procedure, then reboot your PC first and then find the listed file and delete it yourself.
    • Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
      • If it is not on your Desktop, the below will not work.
    • Open Notepad and copy/paste the text in the below code box into it (make sure you scroll all the way down in the code box to get all lines selected ):
    Code:
    Driver:: 
    mrxdavv
     
    File::
    C:\WINDOWS\system32\uzcvzcmo.dllbox
    C:\WINDOWS\system32\vbzip10.dll
    C:\WINDOWS\system32\drivers\core.cache.dsk
    C:\WINDOWS\system32\drivers\mrxdavv.sys
     
    Folder::
    C:\WINDOWS\system32\ets1
    C:\WINDOWS\system32\nGpxx18
    C:\WINDOWS\system32\nip4
    C:\WINDOWS\system32\wnis6 
    • Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
    • At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
    • You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
    • Now use your mouse to drag CFscript.txt on top of ComboFix.exe
    • Follow the prompts.
    • When it finishes, a log will be produced named c:\combofix.txt
    • I will ask for this log below
    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall.


    Now run Ccleaner!

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it.

    Then attach the below logs:
    • C:\ComboFix.txt
    • C:\MGlogs.zip
    Make sure you tell me how things are working now!
     
    Last edited: Jan 31, 2008
  3. Legend Dan

    Legend Dan Private E-2

    So far so good - I haven't seen those empty page popups since. You guys are wonderful.

    The next poker game is at their house. I should play on their system for awhile...


    Thank you much!
     

    Attached Files:

  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome. We have a little more to do.

    Run C:\MGtools\analyse.exe by double clicking on it. This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    O4 - HKLM\..\Run: [fc93c6b6] rundll32.exe "C:\WINDOWS\system32\sbqfmbuk.dll",b
    O20 - Winlogon Notify: vtuurqo - C:\WINDOWS\

    After clicking Fix, exit HJT.


    Now we need to use ComboFix again.
    • Open Notepad and copy/paste the text in the below code box into it (make sure you scroll all the way down in the code box to get all lines selected ):
    Code:
    File::
    C:\WINDOWS\system32\sbqfmbuk.dll 
     
    Folder::
    C:\WINDOWS\TGVnZW5kIERhbiBIb2ZmbWFu 
    • Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
    • At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
    • You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
    • Now use your mouse to drag CFscript.txt on top of ComboFix.exe
    • Follow the prompts.
    • When it finishes, a log will be produced named c:\combofix.txt
    • I will ask for this log below
    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall.


    Now run Ccleaner!

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it.

    Then attach the below logs:
    • C:\ComboFix.txt
    • C:\MGlogs.zip
    Make sure you tell me how things are working now!
     
  5. Legend Dan

    Legend Dan Private E-2

    Round 3:
     

    Attached Files:

  6. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Okay now just delete the below folders if they still exist:
    C:\temp\gTiis19
    C:\temp\cXzz9
    C:\Program Files\Viewpoint
    C:\Documents and Settings\All Users.WINDOWS\Application Data\Viewpoint

    After that, your logs will be clean. Now you need to get properly protected which is included at the end of the below.

    If you are not having any other malware problems, it is time to do our final steps:
    1. If we used Pocket Killbox during your cleanup, do the below
      • Run Pocket Killbox and select File, Cleanup, Delete All Backups
    2. If we used ComboFix then UNINSTALL COMBOFIX (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN
      • Now type combofix /u in the runbox and click OK.
      • Note: The space between the X and the /U, it must be there.
    3. If we user SDFix you can delete all the SDFix related files and folders from your Desktop or whereever you installed it.
    4. If we used SmitFraudFix, you can delete all files and folders related to it now including the c:\rapport.txt log.
    5. If we used VundoFix, you can delete the VundoFix.exe file and the C:\VundoFix Backups folder and C:\vundofix.txt log that was created.
    6. If we had your run FixWareOut, you can delete the Fixwareout.exe file and the C:\fixwareout folder.
    7. If we had you run Avenger, you can delete all files related to Avenger now.
    8. If we had you run RenV.exe, you can delete it and the Log.txt file on your Desktop.
    9. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    10. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    11. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
    12. If you are running Windows XP or Windows ME, do the below:
      • Refer to the cleaning steps in the READ ME for your Window version and see the steps to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    13. After doing the above, you should work thru the below link:
     

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