Need help removing 'Security Tool'

Discussion in 'Malware Help (A Specialist Will Reply)' started by 2nihon, Oct 13, 2009.

  1. 2nihon

    2nihon Private E-2

    This one appears to be a particularly nasty one. I ran through the instructions in the malware removal guide for Windows XP.

    I can't install or run Malwarebytes or SuperAntiSpyware. ComboFix crapped out somewhere and I can't get it to rerun without kicking me out (I am supporting those user remotely through a program called TurboMeeting).

    I wasn't able to get much, but what logs I could get are attached.
     

    Attached Files:

    2nihon, Oct 13, 2009
    #1
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I need you to attach the C:\MGLogs.zip
     
    TimW, Oct 17, 2009
    #2
  3. 2nihon

    2nihon Private E-2

    Thanks, but I couldn't wait this long. The customer is sending the PC in for reimage. Please close out this post.
     
    2nihon, Oct 17, 2009
    #3
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Thanks for letting us know.
     
    TimW, Oct 20, 2009
    #4

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