Need Help Removing Trojan!

Welcome to Major Geeks!

Why didn't you run CounterSpy as requested and attach a log from it? If you could not run CounterSpy, then you were supposed to run AVG Antispyware and attach a log from it. Please run one of these now and fix what it finds. Then attach the log.


Now Copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

Then delete the below three files if the above scan does not remove them:
C:\WINDOWS\b122.exe
C:\WINDOWS\b128.exe
C:\WINDOWS\b136.exe


Are you still having problems? If so please describe them in detail.

 

You only had AVG antivirus installed not AVG Antispyware which is what we requested. But I asked you to run CounterSpy first and then only run AVG Antispyware if you could not run CounterSpy.

System Volume Information is just System Restore and that will be cleaned during our final steps which will be posted in my next message.

 

That is a log from PandaActiveScan not BitDefender and there is nothing in it except cookies which are not problems.



If you are not having any other malware problems, it is time to do our final steps:

1. If we used Pocket Killbox during your cleanup, do the below
   • Run Pocket Killbox and select File, Cleanup, Delete All Backups
2. If we used ComboFix, you can delete the ComboFix.exe file, C:\ComboFix folder, C:\QooBox folder, C:\WINDOWS\nircmd.exe, and the C:\combofix.txt log that was created.
3. If we user SDFix you can delete all the SDFix related files and folders from your Desktop or whereever you installed it.
4. If we used VundoFix, you can delete the VundoFix.exe file and the C:\VundoFix Backups folder and C:\vundofix.txt log that was created.
5. If we had your run FixWareOut, you can delete the Fixwareout.exe file and the C:\fixwareout folder.
6. If we had you run Avenger, you can delete all files related to Avenger now.
7. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
8. You can delete the ShowNew.Zip and GetRunkey.Zip files and the files that you extracted from the ZIP files. You can also delete the C:\newfiles.txt and C:\runkeys.txt logs that were created
9. If you are running Windows XP or Windows ME, do the below:
   • go back to step 8 of the READ & RUN ME to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
10. After doing the above, you should work thru the below link:
    • How to Protect yourself from malware!