Need help removing ZeroAcess

Hello you wonderful people,

The past few days my Antivirus, VISS (Verizon internet security suite) has been acting up, refusing to allow real time scanning to be turned on, and also telling me that it could not enable my firewall. I decided to uninstall it, and try a new antivirus after running Malwarebytes and SuperAntiSpyware. MB had detected something called Rootkit.ZeroAccess. I let MBdo it's thing and attempt to remove and quarantine, it seemed successful at first, but after a reboot and another thorough scan, it still turned up. My Windows Firewall was still refusing to turn on, so I tried to do a System Restore back to the safest and farthest date possible I had, sadly the farthest back I had was only to about the 24th of June. While this has fixed Windows Firewall, and has allowed it to turn back on, the Rootkit.ZeroAccess is stil showing up in scans, and a mysterious .exe called im4igtyxv3.exe is showing up in "C:\Users\Savy". This .exe is practically untouchable, I've tried to delete it but I have no permissions to access it at all. It also has a process with the same name running in the background. I fear that as I type this its doing some nasty things to my files, folders, and OS. I just tried to open the Task Manager and it gave me a System Error claiming that it couldn't be opened due to "pcwum.dll" missing.

I was at my wits end until I found your site, and decided to give your troubleshooting a go. I have gone through the checklist, but to no avail have I been able to find any real solutions besides a link that RougeKiller opened up after it was done scanning. ( http://tigzyrk.blogspot.com/2011/09/rootkit-zeroaccess-max.html being said link).

If you all could help me rid my computer of this I would be most appreciative. I will try and follow every instruction that you give just as you give it.

I have attached the files that the "READ & RUN ME FIRST Malware Removal Guide" instructed me to. If I have left anything out, please let me know.

Thank you in advanced,

Intsav

 

A friend of mine took a look and some action on my computer today, so I' going to run the "READ & RUN ME FIRST Malware Removal Guide" instructions again and attach the subsequent files that it asks once more, as I'm not sure if he managed to remove the virus/malware or not. (Task Manager is once again working, as is Windows Firewall. The .exe that was located under "C:\Users\Savy" he was also able to reclaim and remove, along with killing its process in the task manager after getting that to work again.) So I'm going to run the items again and let them recreate logs to be safe before taking any action of my own. (I don't want to mess anything up).

I'll post the new logs as soon as I finish the removal guide items again.

Sorry for this, but my friend had insisted that he could help and possibly remove the virus/malware for me. And I didn't exactly want to turn down the help as I was in a frenzy over this entire situation. (My computer didn't come packaged with a windows 7 installation disk, so I have no way of just doing a clean install. All we had to do was enter the Windows 7 activation code that came with the computer as Windows 7 came pre-installed.)