need help with getting rid of "please wait while we prepare the plugin!!!"

Discussion in 'Malware Help (A Specialist Will Reply)' started by soccermama, Mar 5, 2005.

  1. soccermama

    soccermama Private E-2

    Can some one PLEASE tell me how to keep a porn sight from retrying over and over and over......to load itself. My husband screwed up our computer!! When i am not online a window pops up over itself a million times and says unable to prepare plugin, but when I am online about every 10 minutes it pops up and says please wait while we prepare the plugin and if I dont control alt delete immediatly it comes up. I have tried everything I can think of, Ive sent it to mcaffe shredder I deleted it from the registry I have spyslayer but that doesnt help...what do i do to get rid of it for good????? I have young kids that use the computer and I cant let them use it until I get this fixed!!!Please help me!!! Thanks you in advance!!!
     
  2. RayDunne

    RayDunne Corporal

    Hi there, have you been here yet? >>> http://forum.majorgeeks.com/showthread.php?t=35407 <<< Follow directions exactly and post back with specific info on problems you are having as well as steps completed, not completed and results of completed scans etc... Good luck, it worked for me :)
     
  3. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    In addition to what Ray provided you with about following the sticky thread.

    After doing ALL of the steps in the sticky and you still have a problem:

    Make sure you have HijackThis 1.99.1 and follow the guidelines on where to install it and how to post a log as an ATTACHMENT.
    All instructions are covered in the sticky thread
    NO HIJACK THIS LOG FILES BEFORE READING THIS: HJT Tutorial & LOG File Posting


    Now post a Hijack This log as an ATTACHMENT to your message (Do NOT copy/paste the log into your post). Please close unnecessary running programs before you run HijackThis. You must close each of the following: your web browser, e-mail client, instant messenger, and programs like notepad, wordpad, MS Word etc.

    DO NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the downloaded ZIP file. Place it in its own folder, for example C:\Program Files\HJT
     

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