Need help with logs - procedures have been followed

Imagination · Sep 27, 2006

Hello,

I have followed the procedures outlined in the Read & Run me first before asking for support post.

These directions ask for several logs, but apparently only 3 are allowed per post - so I will post the other logs in a separate thread.

My computer is running really slow. I get a lot of lag playing a game on online that doesn't happen on my other computers with slower processors. I have been getting application errors saying the referenced memory could not be "read". I was told this could be due to a virus or other malware. Shortly after running Ad-aware a few weeks ago, I got a could not write error on an extra hard drive I had installed. After getting this error again, then my computer wouldn't boot. I removed the extra hard drive and then it booted okay.

Thank you,

Wendy

Imagination · Sep 27, 2006

Need help with logs - more logs attached

Please see previous post for details. I'm attaching the rest of the requested logs. *update* I cannot locate the bdscan file that I thought saved, so I guess I will have to rerun (5 hours). Hijack log is attached.

Thanks,

Wendy

Imagination · Sep 27, 2006

Re: Need help with logs - more logs attached

I found the bdscan.txt - it is attached.

Thanks!

chaslang · Sep 27, 2006

Welcome to Majorgeeks!

You are not showing any real signs of malware. Your problems are more than likely related to what applications you have installed an are running on this PC. You should uninstall all unnecessary applications and also don't allow various processes to load at startup unless they are necessary for your PC to function or for your PC's security.

You could start by uninstalling the below (some are just old unnecessary versions of software):
Google Toolbar
J2SE Runtime Environment 5.0 Update 7
Java 2 Runtime Environment Standard Edition v1.3.1_04
Java 2 Runtime Environment, SE v1.4.2_06

Also if you don't need it uninstall:
RealArcade
RealPlayer

You can however have HijackThis fix the below lines:
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll (file missing)

Imagination · Sep 28, 2006

Thank you for the information.

As I was using msconfig to edit which processes load at startup (I had previous to my initial post done this also, and it did help some), there is an entry for:

Movielink User
F:\Program Files\Movielink\MovielinkManager\Movielink User.exe

Drive F is the additional hard drive I removed because my machine wouldn't boot - it was just an old hard drive I had that acted like it was going bad and I wasn't using it for anything other than a backup of my old files, which presumably were all also on the new hard drive. As I try to remove it from the Add/Remove Programs it gives an error since it can't find Drive F.

I searched in regedit for "movielink" and there are several entries.

How can I get this out of my Add/Remove programs and my startup options in msconfig?

Thanks,

Wendy

chaslang · Sep 28, 2006

First see if the below can uninstall it:

Your Uninstaller! 2006

Note: Using msconfig to control startups is not recommended as a long term solution. Microsoft only intended that msconfig be used for temporary debugging. You should use a tool like Startup CPL to do this instead.

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Need help with logs - procedures have been followed

Imagination Private E-2

Attached Files:

newfiles.txt

runkeys.txt

Activescan.txt

Imagination Private E-2

Attached Files:

hijackthis.log

Imagination Private E-2

Attached Files:

bdscan.txt

chaslang MajorGeeks Admin - Master Malware Expert Staff Member

Imagination Private E-2

chaslang MajorGeeks Admin - Master Malware Expert Staff Member