Need Help with same virus as other posts but different problems

Discussion in 'Malware Help (A Specialist Will Reply)' started by eastman, Dec 10, 2007.

  1. eastman

    eastman Private E-2

    I have the same virus on my laptop as joefenton. My background is black with red writing saying i am infetcted with spyware and need to download antispyware (just a note antispyware is spelled wrong in this error message)I use att security wuite but the virus has blocked it from the internet. I keep getting yellow warningis in my taskbar saying to do a full system scan. when I open interent explorer it takes me to fake windows security page with an address of C:\WINDOWS\system32/drivers\pt.htm. It has also corrupted firefox and will not let me use it. When I try to connect to majorgeeks it will only let me get to the front page if I try to download anything it redirects to before mentioned page. need help
     
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

  3. eastman

    eastman Private E-2

    i have tried to do the read and run me first, but now the laptop will not start up at all it keeps going to a blue temporary memory dump screen before constantly restarting, but when it does start it will not let me download any of the things in the run me first section it redirects me to the bogus page.
     
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Tell me what exactly is happening .....what happens when it doesn't start/does start.
    Can you start in safe mode? Can you download to a different computer and transfer via disc or flash drive to the infected one? If you can....run ComboFix first!
     
  5. eastman

    eastman Private E-2

    When I start the computer up it does the IBM startup then goes to windows it lets me sometimes signin then the screen goes blue and says a physical dump of temporary memory has started (this screen flashes for like 2 seconds) Then restarts. If during startup I press F8 the safe mode options come up and when I select safe mode for windows xp a bunch of command strings starting with windows system 32 drivers go by on the screen and then nothing happens the screen just stays black. The one time I did actually get my desktop to open I got an alert saying that registry editing has been disabled by administrator then back to the blue screen.
     
  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    If you can't get into your system ...we will probably need to do a repair install. Do you have the xp cd?
     
  7. eastman

    eastman Private E-2

    I do , but will I loose the stuff that is on the laptop?
     
  8. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    No..a repair install will not lose anything ..including the malware but it may give us a chance to remove it.

    Boot your computer with the disc in the cd drive ...press any key to boot into the cd when you are prompted.

    It will load files ..then ask if you want to install or Repair ( recovery console --> which we don;t want) ..so hit enter to install ...F8 to the agreement ...then it will find your previous installation and ask if you want to install new or repair ...now press R for repair and let it run. When done....immediately run ComboFIx..then the MGTools.exe. You may wiah to have them on a disc or flash drive to easily access them and copy them to the hard drive.
     

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