Hitman Pro3 Public beta (Malware remover) has taken out my computer and I am in need of major help. When I turn on the computer, it goes to a blue screen that says: ? Hitman Pro 3 3.0.2465- Surf Right Then 1 <0c0000034> document and settings\eugen\local settings\temp etc. mmonhj.exe 2 <0xc0000034> \??\c:windows\browser.exe 3 <0xc0000034> \??\c:windows\system32\000060.exe 4 <0xc0000034> \??\c:windows\windows\system32\userinit.exe It then goes to the “Welcome” I click on my login name (the log in page previously did not show up before the Hitman) It says : “Loading your personal settings…” It shows my main screen with the background screen saver but absolutely no icons, at this time I am hitting Ctrl/Alt/Delete to no avail, it does not bring up the taskmanager. then it goes to “Logging off….” And then “Saving your personal settings…” and then it stays on the Welcome/Log in page. I tried to do it in safe mode, still can’t get past the Log in page. ------------------------ From their Helpdesk: By the looks of this a virus has taken control of a standard Windows file called userinit.exe. This file is responsible for logging on and basically for launching your desktop. From Me: I don’t have a specific Windows Xp cd-rom, I have the general disc for my emachine computer. Do I have to do a complete reinstall? Does this mean that I am going to lose all my data on my C drive? I did not have the problem until I ran the beta thing. ________________________________________ From their Helpdesk: You do not lose your data, so no worries. We need to reinstall the file userinit.exe using a bootable cd-rom. I have created a special bootdisk. You can use it to restore the userinit.exe. Use the following steps to restore the file: 1. Download fixdisk1.exe from: http://dl.caretaker.nl/fixdisk1.exe 2. Insert an empty 3,5” disk in you floppy drive ( A: ) and run the fixdisk1.exe file. 3. Boot the broken computer using the 3,5” floppy that was created in step 2. 4. When the prompt appears for private of professional use, enter yes for private use (not just y but yes). 5. When all goes well, you have a command prompt with a drive C:. Now enter the following command: copy a:\userinit.exe c:\windows\system32 • When copying has completed remove the floppy from the drive and reboot the broken computer. Me: -------------------- My first try gave me the following message: Non-system disk or disk error Replace and strike any key when ready I reformatted the floppy disk and again tried, this time it gave the message: "NTLDR is missing Press any key to restart" No response from their Helpdesk for several days, I feel abandoned. Does it matter if the disk was downloaded on a Windows 2000 machine instead of an XP machine? Is there somewhere to download a bootdisk online and I can burn a CD or try the floppy again? Please help, I don’t want to totally reformat the hard drive.