Need Help with Win32.zbot malware

gosubs · Sep 12, 2009

My kids have managed to do it again and I am fighting a losing battle with Win32.zbot as well as Win32.agent.pz malware. I have completed all the READ ME FIRST steps and still have not cleared the problem. Logs are attached to this thread.

I'm using Windows XP (SP3). A couple of problems I encountered during the process. Msconfig could not be run from the start menu. I was finally able to access it by running a search for msconfig in explorer and found an executable file in the I:/386 directory.

MGTools logs will be sent in a second post on this thread.

Hope you can help?

gosubs · Sep 12, 2009

MGTools logs for this same question

TimW · Sep 17, 2009

It appears as though the scans took care of the malware. Please tell me what issues you may still be having.

gosubs · Sep 25, 2009

Tim, thanks for responding. yes, I seem to be clear of the malware. Sorry, I didn't respond earlier, but I've been away.

TimW · Sep 25, 2009

Not a problem. Let's do the final clean up.

If you are not having any other malware problems, it is time to do our final steps:

We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real-time protection. They are useful as backup scanners.They do not use any significant amount of resources ( except a little disk space ) until you run a scan.

If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)

Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required

"%userprofile%\Desktop\combofix" /u

Notes: The space between the combofix" and the /u, it must be there.

This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.

Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.

If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.

Go to add/remove programs and uninstall HijackThis.

Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.

If you are running Vista, Windows XP or Windows ME, do the below:

Refer to the cleaning procedures in step 3 the READ ME for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.

Then reboot and Enable System Restore ato create a new clean Restore Point.

After doing the above, you should work thru the below link:

How to Protect yourself from malware!

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Need Help with Win32.zbot malware

gosubs Private E-2

Attached Files:

SUPERAntiSpyware Scan Log - 09-12-2009 - 10-45-48.log

mbam-log-2009-09-12 (17-05-42).txt

CFlol0912.txt

RootRepeal0912.txt

gosubs Private E-2

Attached Files:

MGlogs.zip

TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

gosubs Private E-2

TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member