Need help with ZeroAccess Infection Windows 7 64 bit

Discussion in 'Malware Help (A Specialist Will Reply)' started by onegoodman, Sep 30, 2012.

  1. onegoodman

    onegoodman Private First Class

    I now need some expert help with a friends computer. I'm new with Windows 7, but it works like vista.

    The computer would not boot under windows normally so I booted under repair mode. Then I rebooted normally.

    Then I uninstalled the non working Norton Antivirus, and installed Avast.
    Ran a quick scan with avast, then I knew this computer had real problem, that was not so easily repaired.

    This is enough rambling on my part.
    Here are the logs needed.
     

    Attached Files:

  2. onegoodman

    onegoodman Private First Class

    Because of the nature of this infection, the best course of action I can take would be a reformat and reinstall of the OS.

    Thanks anyway.
     
  3. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Just to clarify... have you reinstalled? :confused Or still need help?

    Note: Reinstall is not necessary!
     
    Last edited by a moderator: Sep 30, 2012
  4. onegoodman

    onegoodman Private First Class

    I did the reinstall yesterday.
    Thank you anyway, It's nice to know help is here when needed. :)
     
    Last edited: Oct 1, 2012
  5. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    No worries. :)
     

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