Need Help

Hello, I have regular hp laptop and it was messing up last night. Now when I went to open the screen is blank. I have a start button but desktop is black. Also none of our files or pictures are in the correct folder. I searched for a file and the computer pulled it up but when I open Microsoft Office it says no files. Also I got a wierd e-mail yesterday, I open in Outlook so it atomatically opened. I tried to do a system (where you bring your computer back to a certain time) it was empty. I don't have money for geek squad and I am not all that great with computers as you can tell by my computer lingo. Thanks for any help!

 

Greetings, cantafordhelp.

We need to know your operating system version and Service Pack #, and the make and model # of your machine.

Will the machine start properly in Safe Mode?

And, since your client opened a "wierd e-mail", the possibility exists that your machine may be infected - I strongly suggest you go through the Malware Forum's Read & Run Me First thread, perform all of the suggested steps, and attach the requested logs to a new thread in that forum just to be safe.