Need Help

redryder · May 27, 2005

I have a Western Digital 80GB ,2.0 External Drive. Well, last week, my system crashed and had to reinstall Windows 98se. I went to WD Support for a driver, which I need before I can install the drive. Well, something went very wrong and I had to take my computer to the shop. He found that I had fried my hard drive, and since my computer is 5 years old, I had him install a used drive. I hated to drop down from a 20 GB to a 8GB, but thats all I could do under the circumstances. Now, I need to install a driver for my external drive and I need to know exactly which driver to download. I found the drivers at WD site, but I don't know whether my drive is a Series 1 or a Series 2. How can I find out which drive I have? I have looked at all the documentation that I have and on the back of the drive and can not find it. I hope that someone can help me because I don't want to fry this drive.
Thanks,

Red

DavidGP · May 27, 2005

if its an 80gb drive then its likely to be the Series I as the series II only come in sizes or 320 and 160gb.

but if it has a serial number on the drive or docs post it here and either myself or someone else will check for you.

Be assured your not going to "fry" or destroy a HD by just installing a driver, its 99.9% of the time they die because of mechanical failures.

redryder · May 27, 2005

Halo said:

if its an 80gb drive then its likely to be the Series I as the series II only come in sizes or 320 and 160gb.

but if it has a serial number on the drive or docs post it here and either myself or someone else will check for you.

Be assured your not going to "fry" or destroy a HD by just installing a driver, its 99.9% of the time they die because of mechanical failures.
Click to expand...

Thanks for your responce. The serial number on my Western Digital exterior drive is WCAHL5049815.

theefool · May 27, 2005

The serial number won't help, can you list all the information about your hard drive here? Like model number?

Also, why do you need a driver to install this Hdd? Should be plug and play.......

hateuall · May 28, 2005

I also installed a new hd and it was plug and play. What the heck? I dunno.

DavidGP · May 28, 2005

theefool said:

The serial number won't help, can you list all the information about your hard drive here? Like model number?

Also, why do you need a driver to install this Hdd? Should be plug and play.......
Click to expand...

Yeah.. ooops dunno why I typed serial, did mean a you correctly said "Model Number" ( had one of those days yesterday )

as to driver there is a win98 ( only ) driver for that external HD and as redryder is using win98 just need now to know if its a series I or II drive

AbbySue · May 28, 2005

Why not use western digitals Data Lifegurad Utility which will identify your drive for you?

DavidGP · May 28, 2005

Hi Abby ... good call

AbbySue · May 28, 2005

Hi Halo - Thanks I have exclusively used WD HD's and have needed to use their utility's before...they were always a big help.

Now I'm outta here for a bit...heading to the beach

redryder · May 28, 2005

Halo said:

Yeah.. ooops dunno why I typed serial, did mean a you correctly said "Model Number" ( had one of those days yesterday )

as to driver there is a win98 ( only ) driver for that external HD and as redryder is using win98 just need now to know if its a series I or II drive
Click to expand...

Kinda thought that you meant Model number. I should have included it. The model number WD8008008-RNN.
Thanks

DavidGP · May 28, 2005

closest thing I'm getting at present with that model number is this http://www.wdc.com/en/products/legacy/Legacy.asp?r=5 if yours looks like this then Series I drivers are needed

criminelis · May 28, 2005

I bet Series 1 and series 2 main differance is the USB.
respectively USB and USB 2.0

figure out what usb you use and install the correct driver

redryder · May 28, 2005

Halo said:

closest thing I'm getting at present with that model number is this http://www.wdc.com/en/products/legacy/Legacy.asp?r=5 if yours looks like this then Series I drivers are needed
Click to expand...

No, this does not look like mine. The Model is the same except mine has a RNN at the end. I don't see any other numbers that come close. Thanks

DavidGP · May 29, 2005

I think what makes this hard to find is im sure that the highlighted 8 is or should be a B

WD8008008-RNN

which then gives an option to what model drive you have http://www.shentech.com/shentech/wediwd8072us.html ?

which then leads onto finding this on WDs downloads site...

Series II USB 2.0

Capacity Model Number Order Number
40 GB WD400B008-RNN WDXU400BBRNN
80 GB WD800B008-RNN WDXU800BBRNN
120 GB WD1200B008-RNN WDXU1200BBRNN
160 GB WD1600B008-RNN WDXU1600BBRNN

driver download for win98
http://support.wdc.com/download/index.asp?cxml=n&pid=11&swid=14

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