Need logs checked (after read and run me followed)

Discussion in 'Malware Help (A Specialist Will Reply)' started by neuf, May 21, 2008.

  1. neuf

    neuf Private E-2

    My parents were having trouble with spyware and elected me to fix it. So first thing I did was come here. I have the logs posted and just want to double check to make sure I removed all the malware, viruses, etc. Thanks for your help.
     

    Attached Files:

  2. neuf

    neuf Private E-2

    more logs
     

    Attached Files:

  3. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Good...looks like most of it has been removed.....let's get the rest:

    If you haven't already, please disable the Guest account in User accounts.

    Why are you running this system without an anti-virus program?

    Please use add/remove programs to uninstall:
    Java 2 Runtime Environment, SE v1.4.2_12"
    Java(TM) 6 Update 5

    Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

    Run C:\MGtools\analyse.exe by double clicking on it. This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
    After clicking Fix, exit HJT.

    Now Copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.
    Now download The Avenger by Swandog469, and save it to your Desktop.

    * Extract avenger.exe from the Zip file and save it to your desktop
    * Run avenger.exe by double-clicking on it.
    * Do not change any check box options!!
    * Copy everything in the Quote box below, and paste it into the Input script here: part of the window:


    * Now click the Execute button.
    * Click Yes to the prompt to confirm you want to execute.
    * Click Yes to the Reboot now? question that will appear when Avenger finishes running.
    * Your PC should reboot, if not, reboot it yourself.
    * A log file from Avenger will be produced at C:\avenger.txt and it will popup for you to view when you login after reboot.

    Also delete all files in the below folders except ones from the current date (Windows will not let you delete the files from the current day).
    C:\WINDOWS\Temp
    C:\Documents and Settings\%username%\Local Settings\Temp

    Now download and install:
    Java Runtime 6

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this and also attach the log from Avenger.
     
  4. neuf

    neuf Private E-2

    Here are the logs after completing the list of tasks. Thanks for your help and hopefully I'm good to go?
     

    Attached Files:

  5. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Not yet.

    First Disable Spybot's TeaTimer as requested in the READ ME

    * Run Spybot and click Mode
    * Select Advanced Mode.
    * Then click Tools and select Resident.
    * Now in the right window pane, uncheck TeaTimer.
    * Also while this is open, in the left column now select IE Tweaks
    * and then in the right pane make sure all the Miscellaneous locks are unchecked.
    * Now quit Spybot!

    Now do a search for this file:
    C:\WINDOWS\System32\??anregw.exe
    Use windows explorer ...it will possibly be \scanregw.exe ----and will have an install date in May...tell me if you find it.

    Please disable all anti-virus and anti-spyware programs while we do the following:

    Run C:\MGtools\analyse.exe by double clicking on it(Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
    After clicking Fix, exit HJT.

    Now Copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.
    Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file.
     
  6. neuf

    neuf Private E-2

    O2 - BHO: (no name) - {E4141E02-F4E6-F23E-E81A-FE7AEDC00D90} - C:\WINDOWS\System32\xghdgefz.dll (file missing)
    O4 - HKCU\..\Run: [Iqs] C:\WINDOWS\System32\??anregw.exe
    O8 - Extra context menu item: &iSearch The Web - res://C:\WINDOWS\System32\toolbar.dll/SEARCH.HTML
    O8 - Extra context menu item: &Search - http://bar.mywebsearch.com/menusearc...p=ZSzeb02944US
    O9 - Extra button: Ebates - {6685509E-B47B-4f47-8E16-9A5F3A62F683} - file://C:\Program Files\Ebates_MoeMoneyMaker\Sy350\Tp350\scri350a.htm (file missing) (HKCU)
    O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/131166d3...p/RdxIE601.cab

    I removed these last time, but the only one I found similar was "O2 - BHO: (no name) - {E4141E02-F4E6-F23E-E81A-FE7AEDC00D90} -(file missing)".

    Thanks for your help.

    My big problem is with Internet Explorer when trying to login to Ebay, a phishing page always comes up asking for CC and SS# info and Pin#. Of course, I know its not legit, but the address bar up top is an ebay address. Have you ever heard of this?
     

    Attached Files:

  7. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Remove it as your home page...put in something else (Like Majorgeeks.com) then:

    Run C:\MGtools\analyse.exe by double clicking on it(Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
    After clicking fix, just exit HJT
    NOw:
    Please download ATF Cleaner by Atribune. This program does not require an installation. The executable actually runs the program.

    NOTE: This program is for Windows XP and Windows 2000 only. ATF Cleaner will remove all files from the items that are checked so if you have some cookies you'd like to save. Please move them to a different directory first.

    * Double-click ATF-Cleaner.exe to run the program.
    * Under Main choose: Select All
    * Click the Empty Selected button.

    If you use Firefox browser

    * Click Firefox at the top and choose: Select All
    * Click the Empty Selected button.
    o NOTE: If you would like to keep your saved passwords, please click No at the prompt.

    If you use Opera browser

    * Click Opera at the top and choose: Select All
    * Click the Empty Selected button.
    o NOTE: If you would like to keep your saved passwords, please click No at the prompt.

    Click Exit on the Main ATF Cleaner menu to close the program.

    Now try running McAfee Site Advisor and also download a different browser.

    Tell me if the situation continues.
     
    Last edited: May 24, 2008
  8. neuf

    neuf Private E-2

    I'm still having the same problem with internet explorer. I went ahead and stated using Firefox on this computer and the fake page doesn't come up Firefox. This computer is so much quicker now. Thanks for all your help. I just wonder what the heck is causing that page to come up. Site Advisor says the site it safe, but I know the page is a phishing page.

    Here is a screenshot.
     

    Attached Files:

  9. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ebay.com/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.ebay.com/
    O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
    O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe"
    O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} -
    O16 - DPF: {640B39C1-D713-464F-92C3-75BD972B95EE} - http://www.sidestep.com/get/k42037/sb028.cab
    O16 - DPF: {CAFEEFAC-0014-0002-0012-ABCDEFFEDCBA} (Java Plug-in 1.4.2_12) -
    O16 - DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} (Java Plug-in 1.6.0_05) -
    O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class) - http://tools.ebayimg.com/eps/activex/EPSControl_v1-27.cab

    After clicking Fix, exit HJT.



    Now we need to use ComboFix to remove a bunch of malware files.
    • Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
      • If it is not on your Desktop, the below will not work.
    • Open Notepad and copy/paste the text in the below quote box into it:
    • Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
    • At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
    • You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
    • Now use your mouse to drag CFscript.txt on top of ComboFix.exe
    • Follow the prompts.
    • When it finishes, a log will be produced named c:\combofix.txt
    • I will ask for this log below
    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall.

    • After reboot, please run Spybot and in the left column click the Immunize shield.
    • When the next form finishes updating, right click in the window where all the Profiles are listed and choose Select All.
    • Make sure all the check boxes are checked including the very bottom one (scroll down to see it) which is Global (Hosts)
    • Then at the top of the form click the green + Immunize sign to immunize everything.
    • Then just close Spybot.


    Now flush your Internet Explorer Cache:
    • click Tools
    • Internet Options
    • Now on the General tab and click Delete Files and select Delete all Offline content too
    • Click OK.
    • When it finishes Click OK.

    Now click Start > Run and type in cmd
    • Click OK.
    • This will open a command prompt.
    • Type or copy and paste the following line in the command window:
      ipconfig /flushdns
    • Hit Enter
    • Exit the command window
    Copy the bold text below to notepad. Save it as fixme.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.
    Make sure that you tell me if you receive a success message about adding the above
    to the registry. If you do not get a success message, it definitely did not work.


    Now run Ccleaner!

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Make sure you allow it to finish running. Your last MGlogs file was incomplete.



    Then attach the below logs:
    • C:\ComboFix.txt
    • C:\MGlogs.zip
    Make sure you tell me how things are working now!
     
  10. neuf

    neuf Private E-2

    Ok I did all the listed above. See attached logs.
    The Ebay Phishing page on login still happens in Internet Explorer, but not firefox.
    Thanks.
     

    Attached Files:

  11. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    How are you getting to eBay? Is it in favorites or are you manually entering the URL?

    What happens if you paste the below into your address bar and click GO?

    https://signin.ebay.com/ws/eBayISAPI.dll?SignIn&ru=http%3A%2F%2Fwww.ebay.com

    Why did your snapshot show www.ebay.lcom in the google toolbar?

    What URL as actually in the Address bar of your snapshot?

    What Managed Addons do you see in IE's Tools, Managed Addons area?


    Your last MGlogs.zip file is incomplete and old. Please delete the current C:\MGlogs.zip file, then please download the current version of MGtools.exe and run it to get a new log. Make sure you allow it to finish running before closing the command prompt Window. Then attach a new C:\MGlogs.zip file.

    Back in message # 3 TimW asked why you are running without an antivirus program and you did not answer. So WHY are you running without an antivirus program?
     

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