Need Logs Checked +

Hi upon your next visit to the forums could you please also upload the following logs:

• SUPERantispyware
• MGlogs.zip

Thanks
Kes13!

 

Hi ForeverYoung

1) Run this Disable/Remove Windows Messenger to remove Windows Messenger. Do not confuse Windows Messenger with MSN Messenger because they are not the same. Windows Messenger is a frequent cause of popups.


2) Uninstall the below software:

• Java(TM) 6 Update 2
• SmartShopper <<-- See http://www.siteadvisor.com/sites/smartshopper.com/downloads/11118043/
• Spybot - Search & Destroy 1.3 <-- this is almost 4 yrs out of date.
• Viewpoint Media Player" <-- should have been uninstalled in step 1 of the READ ME

3) Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

After clicking Fix exit HJT.

4) Now delete the below folders if they still exist:

C:\Program Files\Freeze.com
C:\Program Files\SmartShopper
C:\Documents and Settings\full acses les safe\Application Data\SmartShopper

I suggest that you try uninstall IEPro and then reboot. Then see if anything changes. Also did you really want http://search.ie7pro.com/ to be your home page.

5) Now run Ccleaner!

6) Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this



Then attach the below log in your next reply:

* C:\MGlogs.zip


Be sure to tell us how things are running!

Thanks
Kes13!

 

Thanks ForeverYoung..I shall review your logs and post back with some final steps as soon as I can

Kes

 

HI

Your logs are clean


If you are not having any other malware problems, it is time to do our final steps:

1. We recommed you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
   • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
   • "%userprofile%\Desktop\combofix" /u
     • Notes: The space between the combofix" and the /u, it must be there.
     • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
   • Delete the C:\combofix folder from combofix (if it exists)
3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
4. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
5. Go to add/remove programs and uninstall HijackThis.
6. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
7. If you are running Vista, Windows XP or Windows ME, do the below:
   • Refer to the cleaning steps in the READ ME for your Window version and see the steps to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
8. After doing the above, you should work thru the below link:
   • How to Protect yourself from malware!

 

you're very welcome and we are glad we have helped :wave