Need some serious help

Discussion in 'Malware Help (A Specialist Will Reply)' started by jctski, Mar 31, 2010.

  1. jctski

    jctski Private E-2

    Two Days ago, my virus checker picks up a TrojanDropper:MSIL/Buqzits.A AND Virus:Win32/Alureon.G I didnt know if these were malware or virus, So have posted here, I read on here what to do in sticky topics and done all the checks with scanners etc,My problem is, my Internet explorer is being redirected to many different sites, sites that seem to be about something I may have typed into google, so Is there a key stroke logger on my PC now?, I have used malwarebytes (free edition), also superAntiSpyWare, both picked up some virus's and malware, but I am STILL getting this redirection, so obviously my PC isnt clean, I use antiVira antivirus premuim edtion, I have downloaded Norton free trial for 90 days, in case my virus checker just wasnt working as good as norton, did a full Scan with both in Safe mode, they didnt pick anything up, excepts a few tracking cookies, my browser is still being redirected and Pop ups too,I have never posted before on here, so please bear with me if I get things wrong, but, please help.
    This is my scan using hijackthis
     

    Attached Files:

  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    You need to attach the logs as requested. :) Just a hijackthis log is not going to let me find all of the malware, it may not reveal any, even when some exists. But we did not ask you for a HJT log in the first place.
     
  3. jctski

    jctski Private E-2

    Hello,
    Thanks for replying, sorry about posting the HJ log, are you asking for the results log from superspyware and Malwarebytes? and do I add them as a file or just copy and past them into a messege on this thread?
     
  4. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    No problem. :)

    Yes! As well as logs from running RootRepeal, Combofix and MGTools.
    As stated before... you attach, here's a handy guide:

    HOW TO: Attach Items To Your Post
     
  5. jctski

    jctski Private E-2

    I have the logs from MalwareBytes, SuperAntiSpy, and ComBoFix, Thank you
     

    Attached Files:

  6. jctski

    jctski Private E-2

    MGTools log also
     

    Attached Files:

  7. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Combofix reports to have healed the infected atapi.sys file, which was more than likely the cause of your redirects. Tell me, (as I review your logs...) are you still being redirected now? :)
     
  8. jctski

    jctski Private E-2

    Hi
    I just did a few google searches and Nope, it seems to be sitting on the page that I want, no redirects :) I hope this stays that way, so does that mean my PC is clean now, just that when I did the last superspyware and norton check, it gave me 27 tracking cookie files still, which the programmge cleaned away, Im slightly worried still because I do use the PC to do online banking etc. Thank you
     
  9. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Good. Let's clear up some more ...

    1. Before we continue I would like for you to use MSConfig to put this machine back into normal start up mode.

    2. Delete this as it is not where it should have been downloaded to.

    3.Important Notice: A new version of SUPERAntiSpyware is available.
    • Please uninstall your current version (this is necessary).
    • Then download this SUPERAntiSpyware
    • Install this new version. It may tell you that you need to reboot to complete the installation. You must reboot at this time.
    • After the reboot, run SUPERAntiSpyware and immediately click the Check for Updates button to get more updates for the database.
    • Now run a new full scan of your system. And attach this log later.

    4. Also there has been an update to MBAM. Please open up the program, update > rescan > fix anything it finds and attach the log regardless of whether it found anything.

    5. Now we need to use ComboFix to get rid of some malware files and also some old antivirus remnants.
    • Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
      • If it is not on your Desktop, the below will not work.
    • Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
    • If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
    • Open Notepad and copy/paste the text in the below quote box. Ensure you scroll down to select ALL the lines:
    Code:
    KILLALL::
    
    Driver::
    AntiVirUpgradeService
    
    RenV::
    c:\program files\ATI Technologies\ATI.ACE\cli .exe
    c:\program files\Lexmark 6300 Series\ezprint .exe
    c:\program files\Lexmark 6300 Series\lxcdmon .exe
    c:\program files\MAGIX\Movie_Edit_Pro_14_PLUS_Download_version\TrayServer .exe
    c:\program files\QuickTime\qttask .exe
    c:\windows\SMINST\RECGUARD .exe
    
    File::
    c:\documents and settings\All Users\Application Data\ParetoLogic\UUS2\Temp\Update.exe
    c:\docume~1\Janie\LOCALS~1\Temp\AVSETUP_4b9a95c1\basic\avupgsvc.exe 
    c:\docume~1\Janie\LOCALS~1\Temp\AVSETUP_4b9a95c1\basic\setup.exe
    
    Folder::
    c:\documents and settings\All Users\Application Data\ParetoLogic
    c:\program files\Common Files\ParetoLogic
    c:\documents and settings\NetworkService\Application Data\Avira
    c:\documents and settings\Janie\Application Data\OnlineArmor
    c:\documents and settings\Administrator\Application Data\Avira
    c:\documents and settings\Janie\Application Data\Avira
    c:\documents and settings\All Users\Application Data\Avira
    
    Registry::
    [-HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5C255C8A-E604-49b4-9D64-90988571CECB}]
    [-HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}]
    [-HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}\NoExplorer]
    
    • Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
    • At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
    • You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
    • Now use your mouse to drag CFscript.txt on top of ComboFix.exe

      http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif

    • Follow the prompts.
    • When it finishes, a log will be produced named c:\combofix.txt
    • I will ask for this log below

    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall.

    6. Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this. Also don't forget to attach the new logs from MBAM and SAS.
     
  10. jctski

    jctski Private E-2

    Hello again
    I did all you said, hope I did it all correctly :-s
    here are the logs as requested,
    Thank you.
     

    Attached Files:

  11. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Well those logs look clean to me! :)

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we used Pocket Killbox during your cleanup, do the below
      • Run Pocket Killbox and select File, Cleanup, Delete All Backups
    3. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    7. Go to add/remove programs and uninstall HijackThis.
    8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures in step 3 the READ ME for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    10. After doing the above, you should work thru the below link:
     
  12. jctski

    jctski Private E-2

    Hiya
    Seeems to be running so fast nw, my PC, but only one thing now, when I did the unistall with Combo fix, and did reboot, up popped an error saying that my Power to go programmge buring disk file could not be located, or something like that, you can see it in the combo fix log I have attached, the icon for power to go is now not on my desktop which always sat to the right of the screen, any ideas whats happened? Thanks for all your help so far x
     

    Attached Files:

  13. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    I have no idea why it did that. Can you reinstall Power2Go 4.0?
     

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