Need your help again, (another PC)

Discussion in 'Malware Help (A Specialist Will Reply)' started by Silent_Killer, Feb 22, 2008.

  1. Silent_Killer

    Silent_Killer Private E-2

    Hey guys,

    One of the PC's I use is a shared PC, we went through a cleaning process on here in January, however the PC is infected again, with possibly quite allot of malware. The PC is running ok, its just a little slow at loading folders and firefox sometimes acts strangely, for example it won't switch tabs sometimes, sometimes it will just go back to normal other times you have to restart the program.

    I've done a little cleaning myself and I did a scan with A-Squared and it found allot of infected files? which I put in quarantine, I've put the PC in Normal startup mode and also disabled UAC and have a few logs for you to investigate.

    I've uploaded the A-Squared log as you can only upload 3 files per post.

    http://www.2shared.com/file/2884110/f7ef2b83/a2scan_080221-235141.html

    (file will appear at the bottom of the page after a little while)

    Thanks in advanced.
     

    Attached Files:

  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Please don't do this! Just put additional logs in a second message.

    Most of what A-squared found was just due to using online gambling sites and cookies. If you (or others) keep using gambling sites you will sooner or later get junk on your PC from them.

    You may not be having malware problems. You could just be having end user problems in the form of what is being downloaded and installed on the PC. Things like
    • Online Casino/Poker games
    • Kontiki Secure downloader
    • Zango
    • Toolbars
    I will give you somethings to do below but you need to be more cautious on how your PCs are used. If you keep coming here for malwar removal help over and over with the same PCs, it would mean you are not following instructions in the How to protect yourself thread.


    I suggest that you uninstall the below.
    eMule
    eMusic - 50 Free MP3 offer
    StreamerOne Beta 0.4
    WildGames
    William Hill Poker

    I don't believe in over clocking. Use the below at your own risk.
    SysTool Overclocking Utility

    What is the below? Is it for a game? Why does it need to load everytime your PC starts up?
    O4 - HKLM\..\Run: [PKR Pal] "./\pkrpal.exe" -osboot


    Run C:\MGtools\analyse.exe by double clicking on it. This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    O4 - HKLM\..\Run: [ZangoSA] "C:\Program Files\Zango\bin\10.1.181.0\ZangoSA.exe"
    O4 - HKLM\..\Run: [ZangoOE] C:\Program Files\Zango\bin\10.1.181.0\OEAddOn.exe
    O4 - HKCU\..\Run: [kdx] C:\Program Files\Kontiki\KHost.exe -all
    O9 - Extra button: PacificPoker - {94EDF7B4-4272-4af3-8F8B-4E2F68E225B7} - C:\PROGRA~1\PACIFI~1\pacificpoker.exe (file missing)
    O9 - Extra button: (no name) - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - (no file)
    O9 - Extra button: WH GBP Casino - {37236812-C1A2-4529-A9CE-CFE04E3DF08A} - C:\Users\roy\Desktop\WH GBP Casino.lnk (HKCU)
    O9 - Extra 'Tools' menuitem: WH GBP Casino - {37236812-C1A2-4529-A9CE-CFE04E3DF08A} - C:\Users\roy\Desktop\WH GBP Casino.lnk (HKCU)
    After clicking Fix, exit HJT.

    Now we need to use ComboFix to remove a bunch of malware files.
    • Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
      • If it is not on your Desktop, the below will not work.
    • Open Notepad and copy/paste the text in the below code box into it (make sure you scroll all the way down in the code box to get all lines selected ):
    Code:
    Driver::
    KService
     
    Folder::
    C:\Users\roy\AppData\Roaming\iWin
    C:\ProgramData\Kontiki
    C:\Program Files\Kontiki
    C:\Program Files\Zango
     
    Registry::
    [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "kdx"=-
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "MSConfig"=-
    "QuickTime Task"=-
    "SunJavaUpdateSched"=-
    [-HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PKR Pal]
    [-HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ZangoOE]
    [-HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ZangoSA]
    
    • Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
    • At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
    • You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
    • Now use your mouse to drag CFscript.txt on top of ComboFix.exe
    • Follow the prompts.
    • When it finishes, a log will be produced named c:\combofix.txt
    • I will ask for this log below
    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall.

    Also delete all files in the below folders except ones from the current date (Windows will not let you delete the files from the current day).
    C:\Windows\TEMP\
    C:\Users\roy\AppData\Local\Temp

    Now run Ccleaner!

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it.

    Then attach the below logs:
    • C:\ComboFix.txt
    • C:\MGlogs.zip
    Make sure you tell me how things are working now!
     
    Last edited: Feb 23, 2008
  3. Silent_Killer

    Silent_Killer Private E-2

    Am really sorry, didn't know.

    I've followed the protect yourself thread, however, its my brother who installs and plays those, I told him last time when the shared PC was not very stable after being infected the first time, not to install random stuff and make sure you look something up before downloading it, but theres only so much you can tell them. I will have another word with him make sure he just doesn't download crap.

    eMule, I never really trusted it but Its better then some of the file sharing software, what program do you recommend for file sharing? its mainly for downloading MP3's.

    Hehe, that was me, I like to OC a little, do it on my main rig fine :p, but its a intel board on this rig, so its not easy, will remove it.

    Its a 3D poker game, its one of the more trusted poker games, not like party poker etc, but I don't know why its on the startup list, will it effect the program if its removed from startup?

    I've done everything else you have listed, folders load allot better now and how they should, overall the PC is running allot better again.

    I don't know if we've just fixed some of this what AVAST found or what but I did a AVAST scan the other night and it found a few trojans, I don't know if this helps or anything and am sorry if its not needed but I've attached the log.

    Thanks for your time and help, its much appreciated.

    :major
     

    Attached Files:

  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    In this forum none are recommended. I guess you missed that step in the How to protect yourself thread in the past. ;)

    Don't know but it should not be required to always run when you start your PC. Anything like that for a game should be questioned.

    Just more questionable items that were installed like PPStream and DivoCodec. As you can see from Avast complaining about them, it would be better to uninstall those. Your logs are clean other than these questionable items.


    If you are not having any other malware problems, it is time to do our final steps:
    1. If we used ComboFix then UNINSTALL COMBOFIX (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN
      • Now type combofix /u in the runbox and click OK.
      • Note: The space between the X and the /U, it must be there.
    2. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    3. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
    4. If you are running Windows XP or Windows ME, do the below:
      • Refer to the cleaning steps in the READ ME for your Window version and see the steps to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    5. After doing the above, you should work thru the below link:
     
  5. Silent_Killer

    Silent_Killer Private E-2

    Well, I didn't miss it, but music is a big part of life and people need to download MP3's, for there own pleasure, I can't Imagen life without music. So there is no way of downloading MP3's without getting malware of some sort unless its from a bands website or a free net release?




    Ok will do.



    Thanks for your time and help
     
  6. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Yes we know that people do this all the time. All we are saying is that using P2P and torrent downloading is not safe. Some of the tools are even bundled with malware. In the end you are the one that has to decide the if it is worth the risk. We will not recommend any of these tools in the Malware Forum.

    You're welcome.
     

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