Negative Effects and Affects from Spyware... is anyone out there familiar?

Hello out there... it's been years since I've done more than put in a new dvd player I am afraid to say. I have encountered both Maleware and spyware on my Dell 8100 running XP pro SP2 OS.

It's seems I am unable to erase or otherwise remove this unwanted germ in my pc. I have followed the steps listed in "Basic Spyware" with the exception of "Trend Micro's Free Online Virus Scan" that simple does not seem to run on my pc. That's okay neither does the newest version of Limewire either. Not to digress I am stuck with ads and pop-ups. Additionally, some of my basic OS is now corrupted or missing i.e. my solitaire game that comes with the basic OS, the selection of cursor types like 3d or what have you. Of course this is just what I have discovered to date... and finally, whenever I reboot I receive a box from the Windows Task Manager that states my "rundll32.exe" is not responding and I must choose to end it manually or wait a few seconds and it will shut the "rundll32.exe" down for me. I have been out of the loop with this stuff since I was laid off in the network industry about four year ago. I am at a loss to know how to repair the pc I must use for both work and play. Can anyone help? It will be truley appreciated.

All good kilobytes,

Da_vinci in Los Angeles, CA.
da_vinci1452@yahoo.com

 

Chaslang,

Thanks for your reply. I have done as recommended. The log file is a attachment to this posting.

I don't know if I must reinstall my OS to get some of it's basic features back. whichever the case - it seems to me this sort of melicious stuff should be criminal and prosecuteable. argghhh! If I went over to a strangers house and rekeyed the locks would it be a crime? hmmm... Well anyways - if you would be so kind please review the attached log file. I am truly thankful.

Your connection in Los Angeles.

da_vinci1452

da_vinci1452@yahoo.com

 

Chaslang,

I don't know if this matters but I will tell you what software I have run to try and stop this mennace to society:

Adaware SE
Spybot
Norton System Works 2003/the Antivirus is up to date
Spyware Blaster
CCleaner
Spyware Nuker 2005 - full version
and of course - I've just run HJT.

- This kind of remind me of this latin phrase I heard in school many years ago...

Ne invoces expellere non possis (translated from latin it means roughly :
Do not call up that which you cannot put down).

I think my daughters owe me a new pc. Only problem they are 11 and 13.

 

By the way.. would you happen to know if there any hope of restoring Solitaire, 3d pinball, my 3d cursors, etc??

 

Chaslang,

I have attempted to follow your instructions however, there have been a couple of hitches. Everything was going per your instructions up to and including entering safe mode and deleting "C:\WINDOWS\cfgmgr51.dll". The next step I could not complete as the file could not be found "C:\Documetnts and Settings\JOHNNY~1\Local Settings\Temp\bs52.tmpbsx32\bbi2.exe".

All was as to be expected until I opened the folder "bs52.tmpbsx32" and found it empty. I have no hidden files that I am aware of so all should have been shown to my understanding. So - I improvised (in retrospect not always a good idea with pc's) and deleted the entire folder as it was empty.

Then upon running Ccleaner the folder "c:windows\Prefetch" was not to be found.

After this I did reboot into regular operating status and am now posting the new log from HJT.

Any Ideas?

da_vinci1452

 

Chaslang,

I followed your instructions and all went as they stated it would... until I rebooted my pc out of safe mode only to find that my quick launch bar and several program have disapappeared off the face of the earth - well at least off of my list of programs. Mozilla Fox-Fire browser is gone. Netscape Navigator is gone (I had previously thought that it would be a sound idea to migrate away from IE.) However, things haven't work like I planned. Some rather odd thing have happened. For instance, my printer can not be found and I am unable to reinstall it. I saw a box appear in Windows that stated "the operation could not be completed" with a red cricle and a white "x" through it as a Icon. When the pc rebooted it offered a similar box stating something to the effect of an "Inproper Handle" ??? with an all black screen. I'm totally lost.

I am wondering if perhaps backing up my meager collection of photos and mp3's. might be in order. Your thoughts are appreaciated.

I am at a loss for what to do next as I am slowly diminishing the functionality of this pc yet norton say no virus... and "Malware" was present when running spybot and Spyware Nuker 2005.

signed confused in Los Angeles.

da_vinci1452

 

Hi Chaslang,

I didn't mean to infere that your instructions had caused these issues. In fact I am certain that the original problems of Malware/spyware/adware or what have who knows what else have is what did this. I am nothing but thankful for your assistance - truly. It is obvious that you know your stuff.

My printer stopped working along with the ability to add a printer at or before the same time that these add box's showed up. however, the printer was working just a few days before. It seems to me that something has been able to either erase or disable/corrupt several basis parts of my Windows XP Pro OS such as changing my cursor style, adding removing printers, solitaire, 3D pinball, and who knows what else. I have noticed one consistancy here. These are all part of the OS when one installs XP Pro on a pc. They all worked fine until all this started so I can only work under the assumption that these are all related symptoms to the problem at hand. They may indeed requite several fixes. Equally as bad is that I have not the slightest idea precisely what started this series of unfortuneate events.

To answer you question:

The splash box appeared stating something about an incorrect or improper handle - as my pc rebooted from safe mode.

The other splash box appeared when I attempt to reinstall my printer and it basiscally stated that it could "not complete the function" - for reasons I do not fully understand.

Something appears to have corrrupted a portion of my OS or at least earased part of it's subfeatures at the same time this spyware appeared.

I will now check out the link you gave me and hope to hear from you soon.

Thanks again for all your input and help look forward to your reply.

da_vinci1452

p.s. I have attached another log file.

 

Chaslang,

sorry the log file had to go in a seperate message.

da_vinci1452

 

Chaslang,

Your other question: my applications are found in the programs list i.e. start/programs/etc.

It appears the quicklaunch including the "showdesktop" icon have all been removed. hmmm That's one I don't know how to find again. lol! a puzzlement.

da_vinci1452