Nero Help

Hello,

I am posting this for my friend who isn't very tech savy and I was hoping to get some help here involving Nero

Here is the log that she sent me.

1A20-8218-0270-2363-4267-8601*

Windows XP 5.1
IA32
WinAspi: -
ahead WinASPI: File 'C:\Program Files\Ahead\nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 10/26/2004 11:35:32 AM
Nero Version: 6.6.0.16
Internal Version: 6, 6, 0, 16b
(Nero Express)
Recorder: <HP DVD Writer 840d> Version: HPD5 - HA 1 TA 0 - 6.6.0.16
Adapter driver: <> HA 1
Drive buffer : 2048kB
Bus Type : default (0) -> ATAPI, detected: ?
CD-ROM: <PHILIPS CDRW/DVD SCB5265>Version: TD17 - HA 0 TA 1 - 6.6.0.16
Adapter driver: <atapi> HA 0

=== Scsi-Device-Map ===
DiskPeripheral : FUJITSU MHV2040AH atapi Port 0 ID 0 DMA: On
CdRomPeripheral : PHILIPS CDRW/DVD SCB5265 atapi Port 0 ID 1 DMA: On

=== CDRom-Device-Map ===
PHILIPS CDRW/DVD SCB5265 D: CDRom0
HP DVD Writer 840d E: CDRom1
=======================

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 39845888 (0) Byte
ShowDrvBufStat : 0
BUFE : 0
Physical memory : 247MB (253308kB)
Free physical memory: 58MB (59752kB)
Memory in use : 76 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

20.3.2007
DVD-Copy on the fly
5:11:25 PM #1 Text 0 File Reader.cpp, Line 127
Reader running

5:11:25 PM #2 Text 0 File Writer.cpp, Line 122
Writer HP DVD Writer 840d running

5:11:25 PM #3 Text 0 File DVDCopy.cpp, Line 293
DVD Track-Information from source disc:
Media Type: DVD-R
S01 T01 Con 0x14 Start 0 Len 899393 (gap 0) Blank 0 Res 0 Dmg 0 Open Trk 0 Mode TRM_DATA_MODE1 (0)

5:11:25 PM #4 Text 0 File DVDCopy.cpp, Line 406
Max -1 tracks of 1 allowed to copy
1: 0 - 899393 = 899393, TRM_DATA_MODE1, block size 2048, read opt 0 (no read options)

5:11:25 PM #5 Text 0 File Burncd.cpp, Line 3233
Turn on Disc-At-Once, using DVD media

5:11:25 PM #6 Text 0 File DlgWaitCD.cpp, Line 270
Last possible write address on media: 2298495 (510:46.45, 4489MB)
Last address to be written: 899392 (199:51.67, 1756MB)

5:11:25 PM #7 Text 0 File DlgWaitCD.cpp, Line 282
Write in overburning mode: NO (enabled: CD)

5:11:25 PM #8 Text 0 File DlgWaitCD.cpp, Line 2483
Recorder: HP DVD Writer 840d, Media type: DVD-R
Disc Manufacturer: CMC MA - G. AM3
Disc Application Code: 64, Disc Physical Code: 193

5:11:25 PM #9 Text 0 File DlgWaitCD.cpp, Line 448
>>> Protocol of DlgWaitCD activities: <<<
=========================================

5:11:25 PM #10 Text 0 File ThreadedTransferInterface.cpp, Line 838
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 (1 - Data (mode 1))
2 indices, index0 (150) not provided
original disc pos #0 + 899393 (899393) = #899393/199:51.68
not relocatable, disc pos for caching/writing not required/not required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 899393 blocks [HP DVD Writer 840d]
--------------------------------------------------------------

5:11:25 PM #11 Text 0 File ThreadedTransferInterface.cpp, Line 1051
Prepare recorder [HP DVD Writer 840d] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x40; Session Closed, disc fixated
Tracks 1 to 1:
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 1841956864, ISRC ""
DAO layout:
===========
__Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________
0 | lead-in | 0 | 0x41 | 0x00
0 | 1 | 0 | 0x41 | 0x00
0 | 1 | 1 | 0x41 | 0x00
899393 | lead-out | 1 | 0x41 | 0x00

5:11:25 PM #12 Phase 36 File dlgbrnst.cpp, Line 1832
Burn process started at 16x (22,160 KB/s)

5:11:26 PM #13 Text 0 File ThreadedTransferInterface.cpp, Line 2654
Verifying disc position of item 0 (not relocatable, no disc pos, no patch infos, orig at #0): write at #0

5:11:26 PM #14 Text 0 File DVDR.cpp, Line 2379
Recording mode: Sequential Recording Mode

5:11:26 PM #15 Text 0 File Mmc.cpp, Line 21708
Set BUFE: Buffer underrun protection -> ON , Adapt writespeed to disc : ON

5:11:26 PM #16 Text 0 File DVDR.cpp, Line 2534
Start write address at LBA 0
DVD high compatibility mode: Yes

5:11:26 PM #17 Text 0 File Cdrdrv.cpp, Line 8862
---- DVD Structure: Physical Format Information (00h) ----
Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD-R (2), Part Version: 2.0x (5), Extended Part Version: 2.1 (33)
Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Physical Sector Number of Data Area: 26127F h
End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
Data in Burst Cutting Area (BCA) does not exist
Start sector number of the current Border-Out: 0 h
Start sector number of the next Border-In: 0 h
Media Specific [16..63]:
00 60 00 10 20 30 40 50 - 00 00 00 21 00 00 00 00 .`...0@P...!....
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

5:12:11 PM #18 Text 0 File Cdrdrv.cpp, Line 1286
17:12:11.640 - HP DVD Writer 840d\H1 T0 : Queue again later

5:17:29 PM #19 SCSI -1064 File Cdrdrv.cpp, Line 1434
SCSI Exec, HA 0, TA 1, LUN 0, buffer 0x072FF000
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x21
Sense Qual: 0x00
CDB Data: 0x28 0x00 0x00 0x0D 0xB9 0x40 0x00 0x00 0x01 0x00 0x00 0x00
Sense Data: 0x70 0x00 0x05 0x00 0x00 0x00 0x00 0x0A
0x00 0x00 0x00 0x00 0x21 0x00

5:17:29 PM #20 TRANSFER -25 File Reader.cpp, Line 382
Error reading data

5:17:29 PM #21 Text 0 File Reader.cpp, Line 385
Exception value: -1064

5:17:31 PM #22 Text 0 File ThreadedTransfer.cpp, Line 228
all writers idle, stopping conversion

5:17:31 PM #23 Text 0 File DVDR.cpp, Line 2774
EndDAO: Last written address was 899391

5:17:43 PM #24 Phase 38 File dlgbrnst.cpp, Line 1832
Burn process failed at 16x (22,160 KB/s)


Existing drivers:
File 'Drivers\ADPU160M.SYS': Ver=v3.60a (Lab01_N(johnstra).010529-2218), size=101888 bytes, created 8/17/2001 2:07:32 PM
File 'Drivers\PXHELP20.SYS': Ver=2.03.32a, size=20640 bytes, created 4/25/2005 2:03:00 AM (Prassi/Veritas driver for win 2K)
File 'Drivers\atapi.sys': Ver=5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), size=95360 bytes, created 8/3/2004 10:59:44 PM (Adapter driver for src)

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

 

I see that the burn process failed. What exactly is the problem (other than the burn process failed)? What is being burned?
http://www.nero.com/enu/Support.html
This ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ is the link to Nero's support page. You can scroll down and select Nero 6 in either the FAQ's or the support form. To enter the form, Nero asks for a bunch of info, like Nero version number (in your case it's 6.6.0.16b), an email address, name, and so on. You can upload the log file you posted here, and the fine folks at Nero will help you out. In the meantime, I'll look over your lengthy log and see if it reveals anything that may help you and I'll post if I find anything.....

hopperdave2000

 

It looks like there might be a problem with the source disk. It could be scratched or otherwise damaged and Nero is having a problem reading it.

Hopperdave makes a good suggestion. I think Nero has error codes on their site.

 

I was thinking it was the source disk myself but the disk didn't even have fingerprint on it.

She's trying to duplicate a homemade video disk. Her mother converted old VHS tapes of my friends child years to media player files and now my friend wants to make a couple of copies for safe keeping. She plans on one to go to a safety deposit box, another in a fire proof safe, ect.

 

roflmao at the fire proof safe.

It doesn't have to be physicaly damaged. Depending on the program her Mom used, Nero could have trouble reading the information on the disk.

Try copying the files on the disk to a folder on your hard drive and letting Nero burn from the folder.

 

Well apparently it goes all of the way through until the very end when it is finalizing the disk then it gives the error

 

Have you checked the burnt disk?

Sometimes the Finalizing the disk process will give you a false error.