New Hd/windows Install After Bsod, Touchpad Unusable

Discussion in 'Hardware' started by RUGGNATION, Aug 6, 2020.

  1. RUGGNATION

    RUGGNATION Private E-2

    Hi all,

    My mom's laptop (Asus x540s) had a bsod that I worked out to be a dead/corrupted hard drive. I installed a new SSD to replace the HDD and reinstalled Win10, but from the get go in setup, I had no access to the touchpad.

    The touchpad doesn't appear in Device Manager, the only thing there is an I2C HID Device that has a warning on saying "The device cannot start. Code 10. A request for the HID descriptor failed".

    I've done a lot of research and asked around but no solution has been found yet. So far I have: reinstalled Windows multiple times; replaced the touchpad and cable with new ones; installed every driver, software, chipset, and BIOS on the ASUS support page and in different orders as well as older versions of the major ones; installed generic touchpad drivers for all major manufacturers (later figured out it's made by ELAN), then tried multiple ELAN drivers; downloaded a USB run Linux distro to try to get access to the touchpad sans-Windows (didn't work); enabled and disabled the touchpad setting in the BIOS; uninstalling the I2C HID Driver; used the keyboard control to turn the touchpad on/off; installed every Intel, Windows, and ASUS update available from their system scanners; and other random suggestions from around the web.

    Any help you can provide would be greatly appreciated, thanks!
     

MajorGeeks.Com Menu

Downloads All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ PC Games \ System Tools \ Mac/Apple/Ipad Downloads

Other News: Top Downloads \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds